Outbound Sales Consultant in London

Brook Street Recruitment is working with our Belfast client to recruit an Outbound Sales Consultant. Are you confident on the phone, naturally persuasive and motivated by results? Our client is looking for a driven, resilient and highly organised individual who thrives on building relationships, handling objections and turning conversations into genuine business opportunities.

This is a predominantly outbound, telephone-based sales position, but it's not your typical cold-calling role. You won't be expected to source your own leads or build a prospect database from scratch. Instead, you'll work with carefully researched and highly targeted contact lists provided by the company - identifying and engaging business directors and individuals who may benefit from our specialist financial advisory services. The internal Marketing Team will support your outreach through targeted campaigns and pre-contact marketing activity, helping to build awareness and create more meaningful opportunities for engagement. Your responsibility is to turn that opportunity into a conversation.

Key Responsibilities

• Conduct proactive outbound telephone calls to targeted contacts using detailed lead lists provided by the company.
• Engage confidently with business owners, company directors, high-net-worth individuals and other prospective clients.
• Build rapport quickly, establish credibility and communicate the value of Bell & Company's services in a clear, professional and compelling manner.
• Identify potential client needs through effective questioning, active listening and a consultative sales approach.
• Confidently manage objections, navigate difficult conversations and recognise opportunities to progress suitable contacts.
• Maintain a proactive and persistent approach to outreach, understanding that successful engagement often requires multiple contact attempts.
• Work towards agreed activity, engagement and qualified-opportunity targets.

Lead Management & Follow-Up

• Take ownership of an allocated portfolio of prospective contacts, ensuring opportunities are actively managed and progressed.
• Follow structured contact strategies, including initial outreach, scheduled reattempts and ongoing follow-up.
• Send professional, templated follow-up emails and relevant company information to prospective clients.
• Continuously develop and maintain the quality of allocated contact lists by updating information, recording outcomes and identifying opportunities for future engagement.
• Work closely with the Marketing Team to maximise engagement from existing and upcoming campaigns.

Client Pre-Screening & Due Diligence

• Conduct structured initial conversations to establish prospective client's financial circumstances, challenges and objectives.
• Complete pre-screening and due-diligence procedures for interested and suitable contacts.
• Gather relevant information regarding financial liabilities, creditor exposure, assets and other circumstances necessary for an initial assessment.
• Assess whether prospective enquiries meet the company's qualification criteria.
• Ensure information is recorded accurately, comprehensively and confidentially.
• Prepare clear and detailed handover notes to support the next stage of the client journey.

CRM Management & Administration

• Maintain accurate and up-to-date records of all calls, correspondence, follow-up activities and client information within the company's CRM system.
• Manage daily call schedules, follow-up tasks and outstanding actions efficiently.
• Ensure no potential opportunities are overlooked through poor record-keeping or missed follow-ups.
• Maintain a well-organised and actively managed sales pipeline.
• Track individual activity, contact outcomes and conversion performance.
• Handle sensitive personal and financial information professionally and in accordance with company procedures and applicable data protection requirements.

Team Collaboration & Performance

• Work closely with the internal Marketing Team and Client Analyst Team to ensure an effective and seamless prospect journey.
• Provide feedback on lead quality, prospect responses, common objections and opportunities to improve outreach campaigns.
• Participate in ongoing sales training, coaching and professional development.
• Demonstrate accountability for individual performance, targets and pipeline development.
• Contribute positively to a high-performing, commercially focused sales environment.

The Person they are Looking For

Personality, confidence and attitude are just as important to us as previous experience. We're looking for someone who genuinely enjoys sales, is comfortable speaking with people from all walks of life and has the determination to succeed in a target-driven environment.

Essential Skills & Attributes

• Exceptional telephone confidence: Comfortable initiating conversations with people you have never spoken to before, including senior decision-makers and high-net-worth individuals.
• Natural sales ability: Strong communication, persuasion and objection-handling skills, with the ability to turn initial resistance into meaningful engagement.
• Resilience and persistence: A positive mindset, comfortable with rejection and motivated to continue pursuing opportunities professionally.
• Commercial drive: Ambitious, target-oriented and motivated by the opportunity to increase earnings through strong individual performance.
• Excellent interpersonal skills: Able to build trust quickly, demonstrate empathy and adapt communication styles to different personalities and financial circumstances.
• Strong organisational ability: Capable of managing a substantial volume of contacts, follow-ups and administrative responsibilities without losing attention to detail.
• Attention to detail: Able to gather, understand and accurately document important financial and personal information.
• Professionalism and discretion: Confident handling sensitive conversations while maintaining confidentiality and appropriate boundaries.
• Willingness to learn: A genuine interest in developing an understanding of financial services, business challenges and specialist debt advisory solutions.
• Self-motivation: Able to manage daily priorities independently while maintaining enthusiasm and accountability.

Experience & Qualifications

• Previous experience in outbound sales, telesales, business development, appointment setting or a similar telephone-based sales role is highly desirable.
• A proven ability to build rapport, manage objections and achieve sales or performance targets.
• Experience communicating with business owners, senior professionals or high-value clients would be advantageous.
• Previous experience within financial services, banking, lending, insurance, commercial services or a related industry would be beneficial but is not essential.
• Strong administrative skills and proficiency in CRM systems or similar customer management platforms.
• Good IT literacy, including familiarity with Microsoft Office and email communication.
• Excellent written and verbal communication skills.
• A relevant qualification in business, finance or a related discipline would be advantageous, although not essential.

Financial services experience is not a prerequisite. We are more interested in finding the right salesperson with the confidence, attitude and ambition to succeed. Full training will be provided on our services, qualification criteria and internal processes.

Benefits

• Competitive basic salary: £28,000-£32,000 per annum, depending on experience.
• Performance-related bonus scheme: On-target earnings of £45,000 per annum, with opportunities to increase earnings through performance.
• Four-day working week scheme: Available subject to successful completion of the probationary period.
• Healthcare benefits: Access to the company's benefits package, including healthcare.
• Training and development: Ongoing support to develop your knowledge of financial services, sales techniques and client engagement.
• Career progression: Opportunities to develop within a growing specialist business.
• Supportive team environment: Work alongside experienced professionals across Sales, Marketing and Client Advisory.

Please send CV to Colleen Farquharsin via the apply link. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.