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- Tasks: Provide exceptional customer service and resolve issues for German-speaking clients.
- Company: Dynamic recruitment agency focused on delivering outstanding customer experiences.
- Benefits: Remote work flexibility, full training provided, and a supportive team environment.
- Why this job: Join a vibrant team and make a difference in customer satisfaction while working from home.
- Qualifications: Fluency in German and English, strong communication skills, and a positive attitude.
- Other info: Initial training in Liverpool with ongoing remote opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A recruitment agency is seeking a German-Speaking Customer Service Advisor in the United Kingdom to provide outstanding customer experiences. The role involves handling customer interactions, resolving issues, and promoting services.
Candidates should be fluent in both German and English, possess strong communication skills, and exhibit a positive, professional attitude. Full training is provided, with initial on-site training in Liverpool followed by remote work opportunities.
German-Speaking Customer Service Specialist - Remote in London employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Service Specialist - Remote in London
✨Tip Number 1
Make sure to brush up on your German and English communication skills. Practise common customer service scenarios with a friend or in front of a mirror. This will help you feel more confident during interviews!
✨Tip Number 2
Research the company and its services before your interview. Knowing what they offer and how they operate will show that you're genuinely interested and ready to contribute to their team.
✨Tip Number 3
Prepare some questions to ask during your interview. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it makes the conversation more engaging!
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. We’re here to help you land that dream job!
We think you need these skills to ace German-Speaking Customer Service Specialist - Remote in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a German-speaking superstar, make sure to highlight your fluency in both German and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: Don’t just send a generic CV! We want to see how your skills and experiences align with the role. Mention specific customer service experiences that showcase your problem-solving abilities and positive attitude.
Be Professional Yet Personable: While we love a professional tone, don’t be afraid to let your personality shine through. A friendly and approachable vibe can go a long way in customer service roles, so let us see that in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brook Street
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure to practice speaking and writing in both languages. You might even want to prepare some common customer service phrases or scenarios in both languages to showcase your skills during the interview.
✨Know the Company and Its Services
Do a bit of research on the recruitment agency and understand the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter, such as handling complaints or resolving issues. Prepare examples from your past experiences that demonstrate your problem-solving skills and positive attitude.
✨Showcase Your Communication Skills
During the interview, focus on demonstrating your strong communication abilities. Speak clearly, listen actively, and engage with the interviewer. Remember, they’re looking for someone who can provide outstanding customer experiences, so let your personality shine through!
