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- Tasks: Provide top-notch customer service while maintaining coffee and vending machines.
- Company: Join a quirky, successful food services company known for its modern snacks.
- Benefits: Enjoy a competitive salary, bonuses, company van, and full training.
- Why this job: Work independently, make customers happy, and enjoy a flexible schedule.
- Qualifications: Must have a clean UK driving licence and B2B customer service experience.
- Other info: Be part of a supportive team with great career progression opportunities.
Location: London
Salary: £28,500 - £30,000 + Quarterly Bonus + Company Bonus
Perks: Company Car & Full Mileage Provided
About the Company: A super successful food services company with a track record of success. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a B2B Customer Service representative to join their team.
What You Will Be Doing:
- Working 5am - 2pm, Monday to Friday, starting and ending at your home (no need to head to the office first!)
- Visiting customer sites to clean, refill, and maintain coffee and vending machines
- Making sure everything looks great, works perfectly, and is stocked with fresh products
- Handling minor repairs and reporting any bigger issues
- Using an easy system to log your tasks and keep things running smoothly
- Collecting and recording cash from machines accurately
- Delivering friendly, professional service with a smile
What You Will Need to Succeed:
- A full, clean UK manual driving licence (you'll be driving a company van)
- B2B customer service experience
- Being comfortable working 5am - 2pm, Monday to Friday
- Ability to pass a DBS check (we'll help with this)
- A positive attitude and great customer service skills
- Attention to detail and reliability
- Comfortable working independently and managing your own schedule
Benefits:
- £25,000 - £30,000 starting salary
- Quarter performance-based bonus & annual company-performance bonus
- Company van and phone provided
- All costs related to parking permits at your home covered
- All fuel costs covered from the second you leave home, to when you return home
- Full training and ongoing support
- 20 days paid holiday (plus bank holidays), increasing with service
- Internal development & progression
- Be part of a friendly, supportive team that values what you do
What to do now: Please click apply now to submit your most up to date CV, and I will get back to you as soon as I can. Thanks!
Customer Service Representative B2B (mobile) in London employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative B2B (mobile) in London
✨Tip Number 1
Get to know the company! Research their quirky snacks and customer service approach. When you chat with them, drop in some knowledge about their products to show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky situation or repair a machine. Role-play with a friend to get comfortable with your responses.
✨Tip Number 3
Be ready to showcase your driving skills! Since you'll be on the road, make sure you can confidently discuss your driving experience and how you manage your time while out and about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you have questions.
We think you need these skills to ace Customer Service Representative B2B (mobile) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your B2B customer service experience and any relevant skills. We want to see how you can bring a positive attitude and great service to our team!
Show Off Your Driving Skills: Since you'll be driving a company van, mention your full, clean UK manual driving licence prominently. We need to know you're ready to hit the road and keep our customers happy!
Be Yourself: Let your personality shine through in your application. We value a friendly, professional vibe, so don’t hesitate to show us your unique approach to customer service!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the quickest way for us to get your application and start the conversation!
How to prepare for a job interview at Brook Street
✨Know the Company Inside Out
Before your interview, take some time to research the food services company. Understand their mission, values, and what makes them unique in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about B2B customer service, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will demonstrate your ability to deliver friendly, professional service with a smile.
✨Highlight Your Independence
This job requires you to work independently and manage your own schedule. Be ready to discuss how you've successfully handled similar responsibilities in the past. Share examples of how you stayed organised and motivated while working alone, as this will reassure them that you can thrive in this role.
✨Prepare for Practical Questions
Expect some practical questions related to the tasks you'll be doing, like maintaining coffee and vending machines. Brush up on any relevant technical knowledge and be ready to discuss how you'd approach minor repairs or logging tasks efficiently. This will show that you're not just a people person but also capable of handling the job's practical aspects.
