Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support patient care by managing communications and entitlement processes.
- Company: Join our dedicated NHS team in Belfast City Centre.
- Benefits: Earn £12.75 per hour with a Monday to Friday schedule.
- Why this job: Make a real difference in patient care and access to services.
- Qualifications: Detail-oriented, excellent communication skills, and a passion for service.
- Other info: Opportunity to grow in a supportive healthcare environment.
The predicted salary is between 11 - 15 £ per hour.
Join Our NHS Team - Patient Services Administrator
Location - Belfast City Centre
Rate of pay - £12.75 per hour
Monday to Friday 9am until 5pm
Are you organised, detail-focused, and passionate about supporting patient care? We are looking for a dedicated Patient Services Administrator to join our NHS team and help manage vital patient communications and entitlement processes.
Responsibilities:
- Prepare and issue initial correspondence and reminder letters to patients.
- Record and update all patient correspondence and documentation using our Case Management System.
- Assess patient entitlement based on information received.
- Manage and update patient entitlement information on the BSO registration system.
- Verify the accuracy of all case management outputs, including patient letters.
- Handle patient enquiries directly, providing guidance in person or over the phone with professionalism and care.
What we are looking for:
- Strong attention to detail and accuracy.
- Excellent communication and organisational skills.
- A commitment to providing outstanding service to patients and colleagues.
This role offers the chance to play an essential part in supporting equitable access to NHS care and ensuring patients get the right information, every time.
Apply today. Send CV.
Band 3 Verification Officer in London employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Verification Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the NHS or similar roles. They can give you insider info on what it’s really like and might even refer you for the position.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient services. Think about how your skills in organisation and communication can shine through in your answers.
✨Tip Number 3
Show your passion for patient care! During interviews, share specific examples of how you’ve gone above and beyond to help others. This will demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our NHS team.
We think you need these skills to ace Band 3 Verification Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and attention to detail. We want to see how your experience aligns with the responsibilities of a Patient Services Administrator, so don’t be shy about showcasing relevant roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for supporting patient care and how you can contribute to our NHS team. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since this role involves handling patient enquiries, make sure to highlight your communication skills in your application. Whether it's through examples in your CV or your cover letter, let us know how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Services Administrator. Familiarise yourself with patient communication processes and the importance of accuracy in managing patient information. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've successfully managed documentation or handled sensitive information. Be ready to discuss how you ensure accuracy in your work, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
As you'll be dealing with patients and colleagues, effective communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play handling patient enquiries to showcase your professionalism and care during the interview.
✨Demonstrate Your Commitment to Patient Care
Make it clear that you're passionate about supporting patient care. Share any relevant experiences where you've gone above and beyond to assist others. This will show that you align with the values of the NHS and are dedicated to providing outstanding service.
