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- Tasks: Support patient care through vital administrative and clerical tasks.
- Company: Join a dedicated NHS team at Ulster Hospital.
- Benefits: Earn £12.75 per hour, paid weekly, with growth opportunities.
- Why this job: Make a real difference in patient experiences every day.
- Qualifications: Strong organisational skills and attention to detail required.
- Other info: Enjoy a supportive environment that values your contributions.
The predicted salary is between 11 - 14 £ per hour.
Join Our Team - Patient Services Coordinator Roles - Ulster Hospital, Dundonald. Make a difference by supporting the delivery of efficient and effective patient care through vital administrative and clerical support.
Salary: 12.75 per hour and paid on a weekly basis
Key Responsibilities:
- Accurately input and extract patient information across electronic systems such as Epic, PAS, and Patient Centre to support seamless service delivery.
- Manage patient appointment and admission scheduling, prioritising clinical urgency and chronological order.
- Maintain compliance with the Integrated Elective Access Protocols (IEAP) and organisational performance targets.
- Scan and upload essential documents to electronic records to ensure up-to-date patient information.
- Produce reports and manage word processing tasks to support clinical and administrative teams.
- Assist Team Leads with patient information audits to uphold data accuracy.
- Actively monitor and action work queues to maintain the integrity of patient data within Epic.
- Support the training and induction of new staff to promote consistent team performance.
- Maintain organized electronic and manual filing systems.
- Provide cover for reception duties as required, managing enquiries and guiding patients in line with policies.
- Prioritise workload effectively, manage diaries, coordinate appointments, and process mail and emails efficiently.
Why Work With Us?
Become part of a dedicated NHS team, contributing directly to high-quality patient care and service excellence. We offer a supportive environment where your skills will grow and your efforts are valued. Apply today to help us deliver outstanding patient experiences every day.
Band 3 Appointments Officer in London employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Appointments Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the Ulster Hospital through LinkedIn or local meetups. They can give you insider info on the team culture and what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient services coordination. Think about how your skills align with managing appointments and maintaining data accuracy, and be ready to share specific examples.
✨Tip Number 3
Show your enthusiasm for patient care! During your interview, express why you’re passionate about supporting efficient service delivery and how you can contribute to the team’s success at the Ulster Hospital.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dedicated NHS team.
We think you need these skills to ace Band 3 Appointments Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Appointments Officer. We want to see how you can contribute to our team at Ulster Hospital!
Showcase Your Attention to Detail: Since accuracy is key in managing patient information, be sure to provide examples in your application that demonstrate your attention to detail. We love candidates who can keep things organised and precise!
Highlight Relevant Experience: If you've worked with electronic systems like Epic or have experience in administrative roles, make it known! We’re looking for those who can hit the ground running and support our patient services effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brook Street
✨Know Your Systems
Familiarise yourself with the electronic systems mentioned in the job description, like Epic and PAS. Being able to discuss your experience or knowledge of these systems will show that you're ready to hit the ground running.
✨Prioritisation is Key
Be prepared to talk about how you manage competing priorities, especially when scheduling appointments. Think of examples where you've successfully prioritised tasks under pressure, as this role requires effective workload management.
✨Attention to Detail Matters
Since accuracy is crucial in patient data management, come equipped with examples that demonstrate your attention to detail. Discuss any previous roles where you had to maintain data integrity or conduct audits.
✨Show Your Team Spirit
This role involves supporting team leads and training new staff, so be ready to share experiences that highlight your teamwork and mentoring skills. Emphasising your ability to work collaboratively will resonate well with the interviewers.
