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- Tasks: Lead and manage administrative systems for a pilot scheme across Merseyside.
- Company: Join Brook Street, a supportive employer with a commitment to diversity.
- Benefits: Competitive hourly rate, hybrid working options, and professional development opportunities.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Strong admin skills, Microsoft Office proficiency, and excellent communication abilities.
- Other info: Guaranteed interviews for veterans and candidates with disabilities.
The predicted salary is between 25000 - 35000 £ per year.
A dedicated Senior Administrative Officer (SAO) is needed to provide the leadership and systems management needed to develop and underpin the successful expansion of a pilot scheme initially across Merseyside and thereafter the wider region. This role would report directly to the Lead Manager, and the role will initially:
- Develop and enhance existing referral systems (MS Forms and Lists)
- Build in an automated process (MS Forms and Lists) to identify when an outcome is reached (for individual referral types)
- Action the sending of individual survey forms to People on Probation, in a timely manner to the Person on Probation and collating feedback to highlight areas of success and areas for improvement
- Provide a monthly detailed survey report for each PDU to ORH Manager
- Play a crucial role in collating, monitoring, and reporting usage and effectiveness data in current sites and during the rollout period, and thereafter the wider region
- Recruit, train and line manage any further case administrators (as required) to embed these processes across all PDUs when further rollout occurs and provide consistent and operational support across all PDUs
Requirements
- Strong administrative skills with proficiency in Microsoft Office
- Experience of tracking data and reporting of information
- Excellent communication skills, both written and verbal
Application Process
Please apply online if you are interested in this position. Please note this role requires HMPPS vetting which can take approx. 6 weeks to come through and the successful candidate would need to wait until this is in place before they could start in the role.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Senior Administration Offcier in Liverpool employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Administration Offcier in Liverpool
✨Tip Number 1
Get your networking game on! Reach out to people in your industry, especially those who work in administration roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and the role thoroughly. Think about how your skills in Microsoft Office and data tracking can shine in the position of Senior Administration Officer.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience and how you can contribute to the team. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining us.
We think you need these skills to ace Senior Administration Offcier in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Administration Officer role. Highlight your administrative skills and experience with Microsoft Office, as these are key for us. Show how your background aligns with the job description!
Show Off Your Communication Skills: Since excellent communication is a must-have for this position, don’t shy away from showcasing your written and verbal skills. Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, and ensure that all required information is included. This reflects your strong administrative skills and shows us you’re serious about the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Brook Street
✨Know Your Systems
Familiarise yourself with Microsoft Forms and Lists, as these are crucial for the role. Be ready to discuss how you would enhance existing referral systems and automate processes during the interview.
✨Data Tracking is Key
Prepare examples of your experience in tracking data and reporting information. Highlight any specific tools or methods you've used to monitor effectiveness, as this will show your capability in handling the responsibilities of the position.
✨Communication Skills Matter
Since excellent communication is a must, practice articulating your thoughts clearly. Think about how you would convey complex information in a simple way, especially when discussing survey results or training new staff.
✨Understand the Role's Impact
Research the pilot scheme and its goals. Be prepared to discuss how your contributions can help expand the initiative across Merseyside and beyond, demonstrating your understanding of the bigger picture.
