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- Tasks: Lead a busy prison visitor centre, ensuring smooth operations and high service standards.
- Company: Community-focused organisation making a real difference in people's lives.
- Benefits: Stable full-time role, competitive salary, and ongoing training opportunities.
- Why this job: Make a meaningful impact while enjoying a healthy work-life balance.
- Qualifications: Proven people management experience and strong organisational skills.
- Other info: Temporary position with potential for permanent placement.
The predicted salary is between 32000 - 44000 £ per year.
Overview
HMP Visitor Centre Manager – Liverpool | £38,000 per annum | Monday to Friday, 9:00am - 5:00pm
Temporary position for a minimum of 3 months with a view to go permanent.
About the Role
We are seeking an experienced and motivated Visitor Centre Manager to lead the day-to-day operation of a busy prison visitor centre in Liverpool. This is a key management role, ensuring a safe, welcoming and well-organised service for visitors while maintaining strong working relationships with staff, partners and external agencies.
Key Responsibilities
- Line management of visitor centre staff, including supervision, support and performance management
- Managing staff rotas to ensure effective cover and smooth daily operations
- Overseeing the day-to-day running of the visitor centre, ensuring high standards of service delivery
- Liaising professionally and effectively with external agencies, prison staff, partners and stakeholders
- Ensuring policies, procedures and safeguarding requirements are followed at all times
- Handling operational issues and resolving challenges calmly and effectively
About You
- Proven people management experience, with the ability to lead and motivate a team
- Strong experience in rota management and operational planning
- Confident in liaising with external agencies and building positive working relationships
- Excellent organisational, communication and problem-solving skills
- Ability to work in a sensitive and regulated environment with professionalism and discretion
What We Offer
- A stable, full-time role with a healthy work-life balance
- Competitive salary
- The opportunity to make a meaningful impact within a community-focused service
- On-going training and development
How to Apply
To apply, please submit your CV and a covering letter outlining your suitability for the role.
Manager in Liverpool employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. When you apply through our website, make sure to tailor your responses to show how your experience aligns with their mission and the specific needs of the Visitor Centre.
✨Tip Number 3
Practice your communication skills! As a Manager, you'll need to liaise effectively with various stakeholders. Consider doing mock interviews with friends or using online resources to sharpen your responses.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Visitor Centre Manager. Highlight your people management experience and any relevant operational planning skills. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to lead a team and manage operations effectively.
Showcase Your Communication Skills: Since you'll be liaising with various stakeholders, it's important to showcase your communication skills in your application. Use clear and professional language, and don't forget to mention any experience you have in building positive relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Brook Street
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Visitor Centre Manager. Familiarise yourself with the key tasks like staff management, operational planning, and liaising with external agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a manager, your ability to lead and motivate a team is crucial. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you've built positive relationships with colleagues and external partners.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle operational challenges. Think of specific scenarios where you've had to manage difficult situations calmly and effectively. This will showcase your ability to maintain high standards in a sensitive environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the visitor centre faces or how success is measured in this role. This shows your enthusiasm and helps you gauge if the position aligns with your career goals.
