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For Companies At a Glance
- Tasks: Handle customer inquiries and support admin tasks in a fast-paced team.
- Company: Join the Valuation Office Agency, a key player in the public sector.
- Benefits: Earn £14.47 per hour with hybrid working options after training.
- Why this job: Gain valuable experience in the public sector while making a difference.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Temporary role until March 2026 with potential for career growth.
The predicted salary is between 30000 - 42000 £ per year.
A staffing agency is seeking a Customer Service Officer for the Valuation Office Agency in Liverpool. This role involves handling customer inquiries and supporting administrative tasks within a fast-paced team environment.
The position is full-time, with a pay rate of £14.47 per hour, and the opportunity for hybrid working after training. This temporary position runs until March 2026, offering a chance to gain experience in the public sector.
Apply via the agency to take the next step in your career.
Customer Service Officer - Government (Hybrid) in Liverpool employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer - Government (Hybrid) in Liverpool
✨Tip Number 1
Research the Valuation Office Agency and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult inquiries or complaints, as this will prepare you for real-life situations you'll face in the job.
✨Tip Number 3
Network with current or former employees of the agency. They can provide insider tips on what the team values and what to expect in the role, giving you an edge over other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress, so you can focus on landing that Customer Service Officer position.
We think you need these skills to ace Customer Service Officer - Government (Hybrid) in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative tasks. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Officer role. We love seeing enthusiasm and a genuine interest in the public sector.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment like this one!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with the Valuation Office Agency.
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Officer and the specific duties at the Valuation Office Agency. Brush up on common customer service scenarios and how to handle them effectively.
✨Showcase Your Communication Skills
Since this role involves handling customer inquiries, practice articulating your thoughts clearly and confidently. Use examples from past experiences where you successfully resolved customer issues or improved service.
✨Familiarise Yourself with the Public Sector
Research the Valuation Office Agency and its mission. Understanding the public sector's unique challenges and how they impact customer service will help you stand out as a candidate who is genuinely interested in the role.
✨Prepare for Hybrid Working Questions
As this position offers hybrid working after training, be ready to discuss how you can manage your time and responsibilities effectively in a remote setting. Highlight any previous experience you have with remote work or self-management.
