At a Glance
- Tasks: Support the Enforcement team by managing records and communications effectively.
- Company: Join a supportive organisation within the Probation Service in Liverpool.
- Benefits: Earn £12.71 per hour with potential for extension until 2027.
- Other info: Guaranteed interviews for veterans and a commitment to equality and inclusion.
- Why this job: Make a difference by helping teams deliver important outcomes.
- Qualifications: Strong Microsoft Office skills and ability to handle queries professionally.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Liverpool, Cheadle Avenue, L13
Working Hours/Pattern: Fully office-based role, Mon-Fri, 9am-5pm (37 hours per week)
Pay Rate: £12.71 per hour
Length of assignment: runs until 31/03/27, with possible extension
If you're someone who enjoys bringing structure to busy workdays, keeping records accurate, and supporting teams to deliver outcomes that matter - this could be the right role for you. Our Client is looking for an organised, confident administrator to support an Enforcement team within the Probation Service.
What you'll be doing:
- Prepare, maintain and collate case records, files and management information to required standards and timescales
- Receive and distribute information and communications by phone, email and paper, using an appropriate approach
- Act as a single point of contact within the unit for specialist areas as required
- Support appointment and practical arrangements linked to implementation of the Sentence Plan
- Carry out enforcement administration, including issuing petty cash/vouchers/warrants for travel costs where needed (with records kept in line with local procedures)
- Support meetings as required (agenda, notes/minutes and action points)
What you'll bring:
- Strong knowledge of Microsoft Office, with experience using Excel
- Confidence liaising with senior colleagues and handling day-to-day queries professionally
- Strong all-round office skills, including accurate data handling and record keeping
- Ability to use databases and good keyboard/IT skills, with proficiency in MS Office Word and basic skills in Excel
- Good verbal and written communication skills, with the ability to work with a wide range of people - including those who may be distressed or display inappropriate/aggressive behaviour
- The ability to work on your own initiative
- A commitment to equality and inclusion, and awareness of how this connects to the work you do
Additional information: You will need to complete security and identity checks prior to starting including HMPPS vetting which can take approximately 4-6 weeks.
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