At a Glance
- Tasks: Support offenders and victims through efficient admin processes in a busy probation environment.
- Company: Reputed client offering a supportive and inclusive workplace.
- Benefits: Competitive pay, full-time hours, and a chance to make a real difference.
- Other info: Guaranteed interview for veterans and military spouses; great career development opportunities.
- Why this job: Join a team that values efficiency and respect while helping others.
- Qualifications: Organised, detail-oriented, and confident in communication.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: LA1 5NU (you must live close by to this location)
Pay: £12.71 per hour
Start: End of Dec / beginning of Jan
If you're organised, level-headed under pressure, and you enjoy supporting people through clear, efficient admin processes, this is a great opportunity to make a real difference. Our Client is hiring for a reputed client in a busy probation environment, offering full-time, office-based work across Monday to Friday, 9am-5pm.
What you'll be doing:
- Set up and maintain accurate offender and victim information on approved databases
- Support the administration of referrals and help keep relationships flowing between offender management, victims, interventions, service providers and external agencies
- Prepare, maintain and collate case records, files and management information to required standards
- Receive and distribute communications by telephone, email and paper, including providing reception/telephone cover
- Act as a single point of contact within the unit for specialist areas when needed
- Make practical arrangements for sentence plan implementation (appointments, directions and related activity)
- Carry out enforcement administration and provide cover for administrative needs across the team
- Arrange equipment/materials and report faulty items for replacement or repair
- Support meetings as required, including organising agendas and circulating notes/minutes/action points
- Maintain records where petty cash/vouchers/warrants for travel costs are issued (in line with local financial procedures)
- Ensure all work is handled appropriately given the sensitive/confidential nature of information and follow Health & Safety processes
What you'll bring:
- A commitment to equality and inclusion, with an understanding of how it connects to everyday work
- Confidence dealing with service users, including those who may be distressed or may display inappropriate or aggressive behaviour-while knowing when and how to seek support
- Strong attention to detail, with a practical, process-driven approach to maintaining accurate systems within timescales
- Good communication skills for phone, email and in-person enquiries
- Willingness to support out-of-hours work when required
Ready to bring your admin expertise and calm, caring approach to a team that values efficiency and respect?
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