Key Accounts Executive

I am on the lookout for talented and passionate key account managers in Hemel Hempstead and the surrounding areas, who want to work in an exciting, inclusive and unique environment. Are you a passionate relationship builder with a never-say-never attitude? Look no further if this relates to you!, * Manage enquiries from two key accounts, responding within agreed SLAs

• Take detailed client briefs for new events, advising on space usage and availability to optimize capacity.

• Proactively manage relationships, ensuring events are scheduled in advance to allow B2B sales to maximize revenue and profitability.

• Build long-term relationships with key clients, ensuring their needs are well understood and communicated to other House teams.

• Once events are confirmed, create internal documents and hand over to the coordination team.

• Regularly check in during planning to ensure high client satisfaction.

• Post-event, manage financial reconciliations, ensuring accurate charges are reflected.

• Achieve targets based on revenue, client satisfaction, and effective diary management, including pushing key accounts into off-peak times for higher revenue.

• Forecast and track key account metrics to support planning.

• Build positive relationships with internal teams and stakeholders.

• A minimum of 1-3 years of experience in account management or sales, preferably within the hospitality, events, or luxury sectors.

• Circa £26,000 depending on previous experience

• Quarterly bonus based on team performance

• Free access to onsite facilities such as the gym

• Free-on-site parking

• 25 days paid holiday

• Great learning and development opportunities

• Regular staff socials events