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- Tasks: Assist tenants with repairs, coordinate with contractors, and manage property inspections.
- Company: Community-focused housing organisation in Inverness, dedicated to quality housing services.
- Benefits: Part-time hours, supportive environment, and opportunities for career growth.
- Why this job: Make a real difference in your community while gaining valuable experience in housing management.
- Qualifications: Strong communication skills, attention to detail, and a valid driving licence required.
- Other info: Flexible working arrangements with a collaborative team atmosphere.
The predicted salary is between 20000 - 25000 £ per year.
Join a dedicated and community-focused housing organisation based in Inverness, committed to providing quality housing management and letting services within a supportive environment. We operate as a private landlord managing a small portfolio of properties and offer letting agency services to rural community groups. Our team values professionalism, integrity, and a proactive approach to housing management, making us an attractive employer for those looking to develop their career in property and housing services. We pride ourselves on fostering a collaborative workplace that encourages growth and continuous learning.
Job Responsibilities
- Act as the primary contact for tenants reporting repairs and maintenance issues, ensuring all requests are logged accurately.
- Coordinate with contractors to instruct repairs, follow up on work progress, and ensure timely completion.
- Manage scheduled servicing requirements to ensure properties remain compliant with all private landlord legislation.
- Arrange and conduct property inspections and viewings, including travel to properties (driver's licence and access to a vehicle required; travel expenses paid).
- Maintain effective communication with tenants regarding housing management matters.
- Prepare and manage tenancy documentation, ensuring accuracy and compliance.
- Keep CRM system records up to date, logging all housing management actions diligently.
- Assist the Housing Manager in managing rent accounts and other housing management functions.
- Develop marketing materials for housing opportunities, including uploading information onto the website, CRM system, and social media platforms.
- Process application forms and respond to enquiries in a professional manner.
Required Skills & Qualifications
- Excellent communication and interpersonal skills, with the ability to engage effectively with tenants and contractors.
- Strong organisational skills with attention to detail for accurate record keeping and administration.
- Proficiency in IT, with confidence in navigating CRM systems and other digital tools.
- Ability to work independently, demonstrating initiative while understanding when to seek approval.
- Understanding or willingness to learn about the private letting market and landlord responsibilities.
- Knowledge of GDPR requirements related to personal data handling.
- Valid driving licence and access to a vehicle for property inspections and viewings.
- Experience or qualification in letting agency work (desirable but not essential).
- Experience in property management, repairs coordination, or housing services is advantageous.
Hours/Days
This role is offered on a part-time basis - 21 hours per week, approximately three days per week, with a fixed schedule including Fridays from 09:00 to 17:00. We support hybrid working arrangements, primarily working from our Inverness office, with travel to properties as required.
Housing & Repairs Assistant in Inverness employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Repairs Assistant in Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the housing and repairs sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies like ours and send a friendly email expressing your interest. We love seeing enthusiastic candidates who take the initiative!
✨Tip Number 3
Prepare for interviews by practising common questions related to housing management and repairs. Show us your knowledge about the private letting market and how you can contribute to our community-focused approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our mission.
We think you need these skills to ace Housing & Repairs Assistant in Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Housing & Repairs Assistant role. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Show Off Your Communication Skills: Since this role involves a lot of interaction with tenants and contractors, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you’d engage with others in the role.
Be Detail-Oriented: Attention to detail is key in housing management. When filling out your application, double-check for any errors or missing information. We appreciate candidates who take the time to ensure everything is accurate and well-organised.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of all applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Make sure you understand the role of a Housing & Repairs Assistant inside out. Familiarise yourself with the responsibilities listed in the job description, especially around repairs coordination and tenant communication. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with tenants and contractors, be prepared to demonstrate your excellent communication skills. Think of examples from your past experiences where you've effectively resolved issues or communicated important information. This will highlight your interpersonal abilities and fit for the team.
✨Get Organised
Strong organisational skills are key for this role. Bring along examples of how you've managed records or coordinated tasks in previous jobs. You could even mention any experience with CRM systems, as this will show you're ready to hit the ground running.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team culture, the types of properties you'll be managing, or how they handle tenant feedback. It shows you're engaged and serious about the role, plus it gives you valuable insights into the company.