Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support the Internal Sales Team in delivering top-notch service and managing daily operations.
- Company: Join a dynamic team at Brook Street, a reputable agency in Inverness.
- Benefits: Enjoy career progression, ongoing training, a bonus scheme, pension, and employee discounts.
- Why this job: This role offers growth potential and a supportive environment to develop your sales leadership skills.
- Qualifications: Experience in a team leader role is preferred; strong communication and organisational skills are essential.
- Other info: All inquiries are inbound, making it a customer-focused position.
Internal Sales Team Leader
Inverness
Full-time, Permanent
Salary: 24,000 – 28,000
About the Role
We\’re looking for a motivated and enthusiastic Internal Sales Team Leader to join our busy Inverness branch. In this key role, you\’ll support and guide the Internal Sales Team to deliver exceptional service, manage daily sales operations, and help drive performance.
Please note – all calls/ enquiries are inbound
This position offers room to grow – with the potential to develop into a combined internal and external sales leadership role in the future.
Key Responsibilities
- Support the Internal Sales Manager in delegating tasks and monitoring progress
- Oversee day-to-day internal sales activity: quotes, orders, returns, credits, warranties, and manifests
- Assist the team with customer and colleague enquiries
- Help manage and achieve department KPIs
- Identify training needs and support team development
- Monitor individual/team performance, set goals, and track results
- Act as key holder and assist other departments when required
- Handle sales enquiries from start to finish
- Advise customers on products, pricing, and availability (including non-stock items)
- Follow up on overdue orders and resolve any issues
- Work with suppliers and external sales staff to progress orders
- Manage customer special pricing and E-store orders (margin, availability, and accuracy)
What We\’re Looking For
- Experience in a team leader or similar role (preferred)
- Strong negotiation skills with both customers and suppliers
- Confident with Microsoft Office (Excel skills highly desirable)
- Excellent communication, organisation, and time management
- Strong attention to detail and problem-solving skills
- Ability to work independently and adapt to change
- Good numeracy and commercial awareness
What you\’ll get
- Career progression opportunities
- Supportive and growing team environment
- Ongoing training and development
- bonus scheme, pension, employee discount, etc.
Don\’t Delay Apply Today!
Emma Smith- Principle Recruiter-(phone number removed)
Brook Street (UK) Limited
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Internal Sales Team Leader employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Team Leader
✨Tip Number 1
Familiarise yourself with the sales processes and KPIs relevant to the Internal Sales Team Leader role. Understanding these metrics will help you demonstrate your ability to manage and drive performance during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully guided a team in the past. Be ready to discuss specific situations where you supported team development or improved sales operations.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires strong abilities in dealing with both customers and suppliers. Consider role-playing scenarios with a friend to build your confidence in handling various sales situations.
✨Tip Number 4
Research common challenges faced by internal sales teams and think about how you would address them. Being able to discuss potential solutions will show your proactive approach and readiness for the role.
We think you need these skills to ace Internal Sales Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales leadership and team management. Use specific examples that demonstrate your ability to support and guide a team, as well as your success in achieving KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your strong negotiation skills and how you can contribute to the team's success. Be sure to address the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office, particularly Excel, as well as your excellent communication and organisational skills. These are crucial for the Internal Sales Team Leader position.
Showcase Problem-Solving Abilities: Provide examples of how you've successfully resolved issues in previous roles. This will demonstrate your strong attention to detail and problem-solving skills, which are essential for managing customer enquiries and sales operations.
How to prepare for a job interview at Brook Street
✨Showcase Your Leadership Skills
As an Internal Sales Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed a team in the past, highlighting your approach to delegating tasks and monitoring progress.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to sales. Be ready to discuss how you have previously achieved or exceeded targets, and how you plan to drive performance in this new role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. This will showcase your attention to detail and ability to adapt to change, which are essential for this position.
✨Engage with the Company Culture
Research the company and its values before the interview. Be prepared to explain why you want to work there and how you can contribute to their supportive and growing team environment.
