Brook Street is seeking a Charges Case Manager to handle disputed damage charges for Service Family Accommodation (SFA). You will investigate cases from start to finish, review documentation and apply policy to reach evidence-based decisions, producing clear outcomes for customers.
The role supports backlog reduction and requires strong attention to detail and MS Office skills. Hybrid working with 60% office attendance and Fridays from home, plus an onboarding period with in-office training.
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Backlog-Busting Charges Case Manager (Hybrid) in Huntingdon employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
