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- Tasks: Join a dynamic team managing recruitment campaigns and support candidates through the application process.
- Company: HMRC is a leading government agency focused on delivering excellent public services.
- Benefits: Enjoy remote work, competitive pay, and comprehensive training with all IT equipment provided.
- Why this job: Be part of a supportive team, gain valuable experience, and contribute to meaningful recruitment efforts.
- Qualifications: No prior recruitment experience needed; just bring your communication skills and positive attitude!
- Other info: Flexible working hours, with a friendly management structure and a strong community vibe.
HMRC – Executive Officer
Location: Glasgow
This role will be a remote working role ; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.
An excellent package is offered, including:
- £15.32 per hour pay rate
- Start date 3RD September 2025 upon successful completion of government screening checks
- Expected assignment length, 3 months with the possibility of extension
- Home-based working with all IT equipment supplied to carry out your role
- Working 37 hours per week, shifts will be Monday to Friday 9am to 5pm.
- Applicants must be able to attend the HMRC office as and when required – Day 1 collection of IT equipment is a necessity
Job description
The Unity Business Services Volume Recruitment Team manages large recruitment campaigns on behalf of the Customer Services Group (CSG). Our primary objective is to ensure that we provide a great recruitment experience for candidates.
We work collaboratively with CSG to plan and deliver each stage of recruitment activity quickly and effectively, managing candidates through the recruitment process.
Recruitment knowledge or experience is not essential as full training will be provided upon joining the team.
Person specification
As a Volume Recruitment Officer, you will work in a team of experienced recruitment professionals, in a fast-paced and supportive operational environment.
Some of your responsibilities may include:
- Assessing pre-recorded candidate interviews.
- Support candidates through the application process in line with the Civil Service Commissioners recruitment principles and HMRC policy.
- Working collaboratively to ensure that recruitment milestones are delivered to the agreed timelines.
- Pro-actively managing candidate and campaign data, escalating risks and issues where appropriate.
- Collaborate and work together as a team, supporting colleagues and coaching when needed.
- Manage the Recruitment Team inbox, providing responses to enquiries and escalating where necessary.
- Role model an inclusive approach to recruitment.
The successful applicant will be able to demonstrate the following skills:
- An ability to work at pace in a professional structured manner, demonstrating personal resilience.
- An organised approach to managing personal time and work allocation.
- Excellent verbal and written communication skills.
- An ability to work closely with others whilst demonstrating your ability to make informed decisions.
- A positive and pro-active approach to changes that may arise.
Training:
- You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you.
- Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks.
Compliance
You must hold a valid right to work document to work in the UK. You can apply for the role with your CV. This role requires us to obtain 3 years of employment references and a standard DBS that will be processed for you, if successful.
For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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HMRC - Executive Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMRC - Executive Officer
✨Tip Number 1
Familiarise yourself with HMRC's values and mission. Understanding their commitment to providing a great recruitment experience will help you align your approach during the interview process.
✨Tip Number 2
Prepare to discuss your organisational skills and how you manage your time effectively. Given the fast-paced nature of the role, showcasing your ability to prioritise tasks will be crucial.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. As you'll be supporting candidates through the application process, being able to convey information clearly is essential.
✨Tip Number 4
Be ready to demonstrate your adaptability and positive attitude towards change. The role may involve unexpected challenges, so showing that you can handle these with resilience will set you apart.
We think you need these skills to ace HMRC - Executive Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Executive Officer role at HMRC. Focus on your organisational skills, communication abilities, and any experience in recruitment or team collaboration.
Craft a Strong Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are interested in the position and how your background makes you a suitable candidate. Mention your ability to work in a fast-paced environment and your proactive approach to challenges.
Highlight Relevant Skills: In your application, emphasise skills such as time management, resilience, and teamwork. Provide specific examples of how you've demonstrated these skills in previous roles or situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Brook Street
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Executive Officer at HMRC. Familiarise yourself with the recruitment process and the importance of collaboration within a team.
✨Showcase Your Communication Skills
As excellent verbal and written communication skills are essential for this role, prepare to demonstrate these during your interview. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively communicated in previous roles.
✨Demonstrate Organisational Skills
Since the role requires managing personal time and work allocation, think of specific instances where you've successfully organised tasks or projects. Be prepared to discuss how you prioritise your workload and manage deadlines.
✨Embrace Change Positively
The ability to adapt to changes is crucial in a fast-paced environment. Prepare to discuss how you've handled changes in previous jobs and how you maintain a positive attitude when faced with new challenges.