HMCTS - Swindon Magistrates Court - AO x 1
Administrative Officer (AO) - Magistrates Court
Location: Swindon Magistrates Court, Central Money Handling Unit, Swindon, Wiltshire, SN1 2JB
If you're an organised, service minded administrator who takes pride in getting things right first time and enjoys working with people in a professional environment, this could be the perfect role for you. HMCTS is looking for
1 Administrative Officer to support day-to-day court operations, including administrative processing, clerking support, and the handling of money/fees within the court environment.
What you'll be doing:
- Providing general administration to support court/tribunal processes, including post sorting and Maintaining accurate in-house records and using IT systems to input and update information
- Supporting clerking activities by ensuring paperwork and materials are ready and up to date
- Corresponding professionally with court users and court professionals (as required)
- Helping with operational processes such as post opening/dispatch and routine administration tasks
- Supporting the handling of fees from jurisdiction, including cashiering activities (e.g., card/payment processes where applicable)
- Working flexibly with the team to help keep processes running smoothly, with
What you'll bring:
- Strong attention to detail and the confidence to deliver accurate work every time
- Excellent customer service skills with a calm, respectful manner when dealing with the public and court professionals
- Comfort working within procedures and guidelines, with a willingness to learn and follow HMCTS processes
- Reliable time management and a flexible approach to meet service needs
- Team-focused attitude with a can-do problem-solving mindset
- No prior experience required-if you're keen to learn and happy to work across different tasks, we'll consider a range of backgrounds
Additional information:
- Hours: 37 hours per week, typically
- 9:00-17:00 (with flexibility), completing 7 hours within core arrangements
- Work pattern: Fully office-based
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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HMCTS - Swindon Magistrates Court - AO x 1 employer: Brook Street
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