Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the court by greeting the public and assisting with administrative duties.
- Company: Join HM Courts & Tribunals Service, a vital part of the justice system.
- Benefits: Earn £12.21 per hour plus holiday pay and pension scheme.
- Why this job: Make a difference in people's lives while gaining valuable experience in a dynamic environment.
- Qualifications: Strong admin skills, good communication, and customer service abilities required.
- Other info: Full training provided; potential for long-term employment until March 2026.
Overview
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Our MOJ client requires 2 court ushers to join the busy team on a temporary basis, potentially until the end of March 2026 initially, with possible extension. £12.21 per hour pay rate
Our client is based in Nottingham City Centre and offers a great opportunity to work within the courts and gain experience
The roles are temporary and expected to run until the end of March 2026, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.
Successful applicants would primarily be ushering within the court
Responsibilities
- Greeting members of the public
- Liaising with judiciary, witnesses, jurors and other court users with professionalism
- Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
- Walking jurors to and from court whilst remaining socially distanced
- Preparation of court rooms
- Providing support to all users of the courts, for whom it may be their first time.
- Filing
- Post room duties
Qualifications
- Good strong basic admin experience
- Good working knowledge of Microsoft word, excel and outlook
- Excellent communication skills both written and verbal
- Ability to remain calm in potentially difficult situations
- Ability to remain professional at all time and converse with a variety of court users
- Excellent customer service skills
Benefits
The pay rate is £12.21/hr and benefits include holiday pay and pension scheme
Application Process
Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Nottingham Courts.
Please apply online with your current CV in WORD format. Due to the high number of applications we receive, it may not be possible to respond to all applications.
You must be able to provide employment/education/unemployment details for the last 3 years and pass an Enhanced DBS check.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interestand state the role that you are interested in.We arecommitted to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
#J-18808-Ljbffr
HMCTS - Court Usher - Band F employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMCTS - Court Usher - Band F
✨Tip Number 1
Get to know the court environment! If you can, visit the court beforehand to familiarise yourself with the layout and procedures. This will help you feel more confident when you start ushering.
✨Tip Number 2
Practice your communication skills! Being a court usher means interacting with a variety of people. Try role-playing scenarios with friends or family to get comfortable with greeting and assisting court users.
✨Tip Number 3
Stay calm under pressure! Court situations can be intense, so practice mindfulness techniques to help you remain composed. Remember, your professionalism will set the tone for others.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit your CV in WORD format as requested. It’s your chance to shine, so don’t hold back!
We think you need these skills to ace HMCTS - Court Usher - Band F
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Court Usher role. Highlight any relevant admin experience and customer service skills that match what HMCTS is looking for. We want to see how you can bring value to the team!
Showcase Communication Skills: Since you'll be liaising with various court users, it's essential to showcase your excellent communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Be Professional: Remember, professionalism is key in a court environment. Make sure your application reflects this by using a formal tone where appropriate, and double-check for any spelling or grammatical errors before submitting.
Apply Through Our Website: Don't forget to apply through our website with your CV in WORD format! This ensures your application gets to the right place and helps us keep track of all candidates efficiently. We can't wait to hear from you!
How to prepare for a job interview at Brook Street
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Court Usher. Familiarise yourself with the tasks like greeting court users, liaising with judiciary members, and handling basic admin duties. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Court Usher, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Professionalism
The court environment requires a high level of professionalism. Think of scenarios where you maintained composure under pressure or dealt with difficult customers. Be ready to share these experiences to show that you can handle the demands of the job.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
