Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support in a busy justice centre environment.
- Company: Join Brook Street, a supportive employer with a commitment to diversity.
- Benefits: Earn ÂŁ12.36 per hour, increasing after 12 weeks, plus full training provided.
- Why this job: Make a difference in the justice system while gaining valuable experience.
- Qualifications: Strong communication skills and good typing/data entry abilities required.
- Other info: Temporary role until March 2026, with potential for extension and career growth.
Temporary Administrator Position – until end of March 2026 with possible extension
Full Time Monday to Friday 37 hours per week – £12.36 per hour for the first 12 weeks, then £12.53 thereafter.
The court business hours are 8:00 – 18:00 and candidates are required to work between these times on a scheduled basis.
Brook Street are currently recruiting three admin officers for Nottingham Justice Centre. Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so, we want to hear from you.
As an admin officer you will provide general admin support within the team, you will need to be flexible, hard‑working and have the ability to provide good customer service to a variety of users.
Duties
- Creating and updating records on an in‑house case management system.
- Producing letters, notices and orders for court; processing correspondence and making referrals to judges.
- Dealing with customer queries either by telephone or face‑to‑face.
- Listing and preparing cases for hearing.
- Clerking and ushering hearings taking place by video conferencing and those attending in person; liaison between the judiciary, legal professionals and the parties in civil and family cases.
- Facilitating telephone hearings.
- Sending out invitations for “Teams” meetings and using our in‑house video‑conferencing system.
- General ad‑hoc office duties including post room and archive filing.
Required Skills
- Good accurate typing / data entry skills.
- Excellent communication skills both verbal and written.
- Good strong working knowledge of Microsoft Packages.
- Ability to follow instructions.
- Ability to work as part of a team but also able to work independently.
- Attention to detail and ability to prioritise workload.
This is a temporary role to run until the end of March 2026, likely to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3‑years referencing and a Basic DBS Check.
Full training will be given.
Please apply for the role online with your CV in Word format; due to the number of applications we will only contact those shortlisted.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
#J-18808-Ljbffr
HMCTS - Admin Officer Roles employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMCTS - Admin Officer Roles
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Brook Street and HMCTS. Understanding their values and mission can help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences related to admin support and customer service.
✨Tip Number 3
Show off your tech skills! Since the role involves using Microsoft Packages and an in-house case management system, be ready to discuss your experience with these tools. If you have any examples of how you've used them effectively in past roles, share those!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace HMCTS - Admin Officer Roles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the admin officer role. Use keywords from the job description to show we’re on the same page!
Show Off Your Communication Skills: Since excellent communication is key for this role, include examples in your application that demonstrate your verbal and written skills. We want to see how you can connect with others!
Be Detail-Oriented: Attention to detail is crucial, so double-check your application for any typos or errors. A polished application shows us you care about quality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and ensure it gets into the right hands.
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Officer role. Familiarise yourself with the key responsibilities like managing case records and handling customer queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Whether it's dealing with customers face-to-face or over the phone, be ready to demonstrate your ability to convey information clearly and professionally.
✨Highlight Your Team Spirit
This position requires working as part of a busy team, so be prepared to discuss your teamwork experiences. Share specific instances where you collaborated with others to achieve a common goal, and emphasise your flexibility and willingness to support your colleagues.
✨Demonstrate Attention to Detail
As an Admin Officer, attention to detail is key. Bring up examples from your past work where your meticulous nature made a difference, whether it was in data entry or preparing documents. This will reassure the interviewers that you can handle the responsibilities of the role effectively.
