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- Tasks: Support the justice system by managing court documents and providing excellent service to users.
- Company: Join a supportive team at Aylesbury Courts with a focus on community service.
- Benefits: Competitive pay starting at £12.36 per hour, increasing after 12 weeks.
- Why this job: Make a real difference in the justice system while gaining valuable administrative experience.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Temporary role with potential for extension and opportunities for career growth.
Location: Aylesbury Courts
Contract Type: Temporary (until end of March 2026 with a view to extend)
Working Pattern: Full-time
Pay rate: 12.36 per hour raising to 13.25 after 12 weeks
About the Role
As an Administrative Officer, you'll play a key role in ensuring cases progress efficiently through the justice system while delivering outstanding service to court users and colleagues alike.
Key Responsibilities
- Administration
- Prepare papers and files for courts, tribunals, hearings, and meetings
- Produce court and tribunal documents
- Manage photocopying, filing, post handling, and data entry tasks
- Book and organise meeting rooms, training sessions, and other events
- Drafting
- Prepare standard letters, minutes, reports, and notes following set guidelines
- Operations
- Clerk civil and family courts and tribunal hearings
- Support court users, manage listings and rotas, and check case files
- Handle counter, telephone, and written enquiries
- Serve court documents, collect fines and fees (including chip & pin transactions)
- Contribute to team problem-solving, process improvement, and local projects
- Casework & Quality Control
- Process court orders, fines, and legal aid documentation
- Check and verify records, documents, and accounts for accuracy and compliance
- Assemble information for reports, warrants, and statistical analysis
- Financial & Statistical Tasks
- Perform basic financial calculations and prepare reports
- Reconcile accounts, prepare invoices, and manage small office expenditure
- Customer Service & Communication
- Provide excellent, timely, and professional service to the judiciary, magistrates, court users, and legal representatives
- Give advice on court forms and procedures, ensuring all interactions are helpful and accurate
Please apply online.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Admin Officer in Haddenham employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer in Haddenham
✨Tip Number 1
Network like a pro! Reach out to people in your circle or on LinkedIn who work in admin roles. They might have insider info on job openings or even refer you directly, which can give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common admin officer questions. Think about how your skills match the job description and be ready to share examples of your past experiences that highlight your abilities.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that excite you and tailor your approach to show why you’re a perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be awesome in the position.
We think you need these skills to ace Admin Officer in Haddenham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of an Admin Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Administrative Skills: Since this role is all about administration, be sure to emphasise your experience with tasks like managing documents, data entry, and customer service. We want to see how you can contribute to keeping things running smoothly!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you're a great fit!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Officer. Familiarise yourself with tasks like preparing court documents, managing enquiries, and handling financial calculations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As this role involves providing excellent service to court users and colleagues, be ready to share examples of how you've delivered outstanding customer service in the past. Think about specific situations where you resolved issues or improved processes, as this will highlight your ability to contribute positively to the team.
✨Prepare for Common Interview Questions
Anticipate questions related to administration, casework, and communication. Practice your responses to questions like 'How do you handle multiple tasks?' or 'Can you give an example of a time you improved a process?' This preparation will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the position is the right fit for you.
