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- Tasks: Provide exceptional customer service and resolve issues for German-speaking clients.
- Company: Dynamic recruitment agency focused on delivering outstanding customer experiences.
- Benefits: Remote work, full training provided, and a supportive team environment.
- Why this job: Join a vibrant team and make a difference in customer satisfaction.
- Qualifications: Fluency in German and English with strong communication skills.
- Other info: Initial training in Liverpool followed by flexible remote work options.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a German-Speaking Customer Service Advisor in the United Kingdom to provide outstanding customer experiences. The role involves handling customer interactions, resolving issues, and promoting services.
Candidates should be fluent in both German and English, possess strong communication skills, and exhibit a positive, professional attitude.
Full training is provided, with initial on-site training in Liverpool followed by remote work opportunities.
German-Speaking Customer Service Specialist - Remote employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Service Specialist - Remote
✨Tip Number 1
Make sure you brush up on your German and English communication skills. Practise common customer service scenarios so you can handle interactions smoothly and confidently during interviews.
✨Tip Number 2
Research the company and its services before your interview. Knowing what they offer will help you promote their services effectively and show that you're genuinely interested in the role.
✨Tip Number 3
Prepare for common customer service questions, like how to handle difficult customers or resolve issues. We want you to demonstrate your problem-solving skills and positive attitude!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining our team.
We think you need these skills to ace German-Speaking Customer Service Specialist - Remote
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a German-speaking superstar, make sure to highlight your fluency in both German and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: Don’t just send a generic CV! We want to see how your skills and experiences align with the role. Mention specific customer service experiences that showcase your problem-solving abilities and positive attitude.
Be Professional Yet Personable: While we love a professional tone, don’t be afraid to let your personality shine through. A friendly, approachable vibe can go a long way in customer service roles, so let that come across in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Brook Street
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.
✨Know the Company and Its Services
Do a bit of homework on the recruitment agency and the services they offer. Understanding their mission and values will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Common Customer Scenarios
Think about typical customer service situations you might encounter. Prepare examples from your past experiences where you successfully resolved issues or provided excellent service, as this will showcase your problem-solving skills.
✨Exude Positivity and Professionalism
During the interview, maintain a positive attitude and professional demeanour. Smile, make eye contact, and engage with the interviewer to convey your enthusiasm for the role and your commitment to providing outstanding customer experiences.
