Fines officer (AO) – Band E

We’ve got a great opportunity for a full- time long term temp role within the Southend Magistrates Courts, to join a fast-paced office, working as part of the admin team. Overview: – Full time 37 hrs per week – Monday – Friday – Long term Temporary ongoing role – Pay – £11.59 to £11.88 per Hour – Location – Southend – Start date ASAP The successful candidate will provide customer service and administrative support. The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to: – Call Handling – managing the telephone help desk for the courts – Collating and analysing complex information or data, regular usage of Excel. – Processing of applications, fee accounting and cashier duties, processing orders, IT data input – Overseeing administrative procedures and processes – Liaison between Courtroom, judiciary, public – Processing correspondence, processing orders, IT data input – Acting as an administrative liaison with internal and / or external sources – Preparing routine correspondence Typical qualifications and experience: – 5 GCSE’s at grade C or above or equivalent (including English Language or equivalent) – NVQ Business Administration Level 2 (or suitable clerical experience) – Good communication skills, both oral and written – All offers are subject to 3 years of referencing checks and a DBS. If you are interested in this position, please apply below Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group