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- Tasks: Join our team as a Fines Officer, providing essential admin support at Liverpool Crown and Magistrates Court.
- Company: HM Courts & Tribunals Service ensures justice is accessible for everyone across England and Wales.
- Benefits: Earn £11.59/hr, increasing to £11.88 after 12 weeks, with potential contract extension until 2025.
- Why this job: Make a real impact in the justice system while developing your skills in a supportive environment.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and excellent communication abilities are essential.
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet the criteria.
The predicted salary is between 24000 - 36000 £ per year.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Full-Time Temporary Admin Officer – Liverpool Crown and Magistrates Court Contract: Until 31/01/25 with a possibility of extending Working Hours: Monday to Friday, Office Hours (37 hours per week) Hourly Rate: £11.59/hr for the first 12 weeks, £11.88 after this period Job Description: We are currently seeking an organised, motivated Fines Officer to support the admin team based at Liverpool Crown and Magistrates Court. As a Fines Officer you will provide general admin support to the team and will need to possess excellent communication skills. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; processing court orders, claims and fines; communicating with the Judiciary, Magistrates and other court staff and handling face to face and telephone enquiries from court users. You will liaise with internal and external stakeholders such as defendants, police and solicitors daily. Ideal candidates will have a passion to help people, have a great can-do attitude and enjoy working as part of a busy team. Requirements: ” Strong administrative skills with proficiency in Microsoft Office, including Word and Excel ” Excellent communication skills, both written and verbal. ” The ability to handle challenging calls ” Attention to detail and ability to prioritise workload ” Accurate data inputting skills with a good attention to spelling and grammar Application Process: If you are interested in this position, please apply online with your CV in Word format Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Fines officer (AO) - Band E employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fines officer (AO) - Band E
✨Tip Number 1
Familiarize yourself with the court system and the specific duties of a Fines Officer. Understanding the role's responsibilities will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills, especially in handling challenging calls. Role-playing scenarios can help you feel more confident when discussing sensitive topics with court users.
✨Tip Number 3
Highlight your administrative skills by preparing examples of how you've effectively managed workloads and prioritized tasks in previous roles. This will show that you're organized and ready for the demands of the job.
✨Tip Number 4
If you have experience working with vulnerable populations or in a customer service role, be sure to mention it. This experience is valuable in a court setting where empathy and understanding are crucial.
We think you need these skills to ace Fines officer (AO) - Band E
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your strong administrative skills and proficiency in Microsoft Office, particularly Word and Excel. Include specific examples of your experience that demonstrate your attention to detail and ability to prioritize workload.
Craft a Strong Cover Letter: Write a cover letter that showcases your excellent communication skills and your passion for helping people. Mention your ability to handle challenging calls and provide examples of how you've successfully managed similar situations in the past.
Highlight Relevant Experience: In your application, emphasize any previous roles where you provided administrative support or worked in a busy team environment. Detail your experience with data inputting and handling enquiries, as these are crucial for the Fines Officer position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for spelling and grammar errors. Attention to detail is key for this role, and a polished application will reflect your suitability for the position.
How to prepare for a job interview at Brook Street
✨Show Your Administrative Skills
Be prepared to discuss your administrative experience in detail. Highlight your proficiency in Microsoft Office, especially Word and Excel, as these skills are crucial for the role.
✨Demonstrate Excellent Communication
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Be ready to provide examples of how you've handled challenging calls or inquiries in the past.
✨Emphasize Attention to Detail
Attention to detail is key in this position. Prepare to discuss how you ensure accuracy in your work, particularly in data inputting and document preparation.
✨Exhibit a Can-Do Attitude
The ideal candidate has a positive, can-do attitude. Share examples of how you've contributed to team success in busy environments and your passion for helping others.
