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- Tasks: Analyse data, manage applications, and support vehicle certification processes.
- Company: Join Brook Street, a supportive employer with a commitment to diversity.
- Benefits: Earn up to £15.30/hr, enjoy paid holidays, and a pension scheme.
- Why this job: Make an impact in the automotive industry while developing your skills.
- Qualifications: Strong customer service, time management, and data analysis skills required.
- Other info: Full training provided, with opportunities for career growth.
Up to £15.3 per hour + Paid holidays and pension scheme
Enjoy analysing data or documents; consistently delivering high-quality work; working to tight deadlines; working collaboratively with others?
If so, we\’d love to hear from you!
Temporary contract till the end of June 2026, possibly extending.
Brook Street are currently recruiting for 5 Compliance Administrators – Executive Officer level, to work for the Vehicle Certification Agency, VCA, based in either Bristol or Nuneaton.
Full-time role working 37 hours per week, Monday-Friday, 9 – 5.
Office based for the first 4 weeks, then moving on to 3 days a week in the office. This could increase, as required, for further training or if the business needs dictate.
Possible travel between sites on a few occasions.
Parking on both sites.
Location: Eastgate Office, Bristol or Midlands Centre, Nuneaton. Rate of pay £15.30/hr. Temporary contract till 14/06/26
This role is within the Type Approval Certification Department which is responsible for granting the approval certificates within the VCA. The introduction of the GB Type Approval Scheme in 2022 is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining GB Type Approval. This role is an important part of that evolution, and their purpose is to review applications from automotive manufacturers and determine their compliance against UNECE, GB or UK(NI) legislative standards.
The role is primarily focused on statutory and non-statutory vehicle certification functions and holds responsibility for supporting specific workstreams, using your experience to support the issuance of Type Approval Certificates in line with organisational priorities. You will act as the point of contact for internal and external enquiries relating to approval applications within a specific workstream, liaising with vehicle manufacturers to coordinate workload.
Assessment of Type Approval applications against an automotive standard, making a judgement on compliance and an approval decision.
Maintain and develop own knowledge in Type Approval subjects and broadening of own competence.
Management of workload to meet Key Performance Indicators.
Collaboration amongst colleagues to manage team workload and identify priorities.
Communicate with applicants to clarify the information provided where necessary to ensure a timely decision is made on applications.
Use of VCA systems to ensure accurate data records are kept for audit purposes.
Work within VCA Quality Management System to ensure high quality standards are maintained.
Possible line management of a small number of Certification Officers.
Any other reasonable request commensurate with the grade and/or as agreed with your line manager.
Skills Required:
- Excellent customer service, confident to operate at all levels and be able to escalate to senior colleagues, where appropriate
- Be able to work independently and as part of a team
- Effective time management, with experience of working to tight deadlines
- Excellent written and verbal skills
- Computer literate in Microsoft suite applications, such as Excel, Word and PowerPoint
- Attention to detail and use own initiative
- Data entry and analysis – extracting date from reports
Full training will be given over a 6 day period and supported by floor walkers.
Candidates applying must be able to pass a clear Basic DBS check and provide proof of Right to Work in the UK. You will also need to provide either reference details and/or evidence for education etc for the last 3 years.
The interviews will take place via Teams and you will be expected to provide proof of Level 2 Maths and English – C or grade 4 or above and demonstrate the below behaviours, answering one question on each.
Behaviours
- Seeing the Big Picture
- Communicating and Influencing
- Managing a Quality Service
- Working Together
When submitting your CV, please include the following:
- a summary of your ability to analyse data or documents and report on your findings.
- a summary of your ability to deliver outcomes on time and to a high standard.
Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.
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Executive Officer (Junior Office Manager) employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Officer (Junior Office Manager)
✨Tip Number 1
Get to know the company! Research the Vehicle Certification Agency and understand their mission. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to compliance and data analysis. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even give you tips on how to ace the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind.
We think you need these skills to ace Executive Officer (Junior Office Manager)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your ability to analyse data, deliver high-quality work, and manage tight deadlines. We want to see how you fit into our team!
Showcase Your Communication Skills: Since this role involves liaising with vehicle manufacturers and internal teams, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear examples in your application to show how you've effectively communicated in past roles.
Be Detail-Oriented: Attention to detail is key for this position. When writing your application, ensure there are no typos or errors. We appreciate candidates who take the time to present their work meticulously, as it reflects the quality we strive for at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. This helps us streamline the process and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Make sure you understand the role of an Executive Officer and the specific responsibilities related to vehicle certification. Brush up on the GB Type Approval Scheme and be ready to discuss how your skills in data analysis and document review can contribute to the team.
✨Showcase Your Communication Skills
Since this role involves liaising with vehicle manufacturers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially when clarifying information or managing expectations.
✨Demonstrate Team Spirit
Collaboration is key in this position. Think of instances where you've worked well in a team, managed workloads together, or helped identify priorities. Be ready to share these experiences during the interview to show you're a team player.
✨Prepare for Behavioural Questions
The interview will focus on behaviours like 'Seeing the Big Picture' and 'Managing a Quality Service'. Prepare specific examples that highlight these behaviours, ensuring you can relate them back to the job description and how they align with the VCA's objectives.