At a Glance
- Tasks: Create and manage schedules for engineers, ensuring smooth operations and excellent customer service.
- Company: Join a well-established specialist company with a friendly team atmosphere.
- Benefits: Competitive salary, hybrid working options, and a supportive work environment.
- Other info: Enjoy flexibility and opportunities for personal growth in a dynamic setting.
- Why this job: Thrive in a fast-paced role where your organisational skills make a real difference.
- Qualifications: 2 years' experience in scheduling or coordination and strong communication skills.
The predicted salary is between 28000 - 32000 £ per year.
Location: Tunbridge Wells
Hours: Permanent, full-time role (40 hours per week), Monday to Friday, 8.30am-5.30pm (flexibility available with 24 hours' notice)
Hybrid working flexibility from home on some days once trained
Salary: £28,000-£32,000 per annum
If you enjoy keeping things running smoothly for customers and you are at your best in a fast-paced, busy environment then this could be the role where you thrive. Our Client, a well-established specialist within their field is expanding and looking for an Operations Scheduler to join a friendly team at the heart of service delivery.
What you will be doing:
- Creating the monthly schedule for engineers across London and the South East, aligned to contract frequency
- Proactively scheduling both planned PPM visits and reactive appointments, with attention to technician patches and route/access efficiency
- Monitoring visit completion throughout the month and spotting any drop-offs early
- Scheduling larger ad-hoc works and keeping the management team updated on any service delivery concerns
- Providing high-quality, personalised customer service by phone and email while managing expectations
- Supporting continuous improvement by feeding back sites of concern and helping build action plans
- Sending quotations for chargeable visits and treatments
- Handling complaints promptly: flagging issues immediately, while taking ownership to resolve quickly where possible
What you will bring:
- 2 years' experience in scheduling/coordination (or a similar role)
- Excellent communication skills and a confident telephone manner
- Calm, professional confidence with both clients and engineers - especially under pressure
- Strong ability to multitask, work on your own initiative, and adapt quickly when priorities shift
- A proactive, 'outside of the box' mindset
Engineer Coordinator employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer Coordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Brook Street and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Brook Street!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Brook Street keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Engineer Coordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Brook Street:This is your chance to really connect with the team at Brook Street. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Brook Street
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Brook Street.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Brook Street that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Brook Street. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
