Registered Manager CQC - Residential & Supported Living in Enfield

Registered Care Manager

Location: Enfield (N21) & Epping Forest (E4)
Salary: £55,000 per annum
Contract: Full-Time, Permanent

Are you an experienced Registered Care Manager looking for an exciting opportunity to lead and develop high-quality services for adults with complex needs? We are seeking a passionate and driven manager to oversee two established services, ensuring outstanding care, regulatory compliance, and continuous service development.
This is an excellent opportunity for a strong leader who is committed to delivering person-centred support and achieving the highest standards of care.

About the Role

As the Registered Care Manager, you will be responsible for the overall leadership and management of two nearby services:

• 7-bed Residential Service
• 9-bed Supported Living Service

You will work closely with the Director to ensure exceptional service delivery, maintain compliance, support business growth, and lead a dedicated team of care professionals.
The services support adults with:

• Learning Disabilities
• Autism
• Mental Health Needs
• Complex Needs
• Non-Verbal Communication Needs
• Sign Language Users

Key Responsibilities

Leadership & Service Management

• Lead and manage both services to ensure outstanding care delivery.
• Drive quality assurance, compliance, and continuous improvement.
• Work towards achieving and maintaining excellent CQC outcomes.
• Manage occupancy levels and minimise voids.
• Conduct audits, service reviews, and quality monitoring.
• Support strategic growth and business development initiatives.
• Manage referrals, assessments, admissions, and transitions.

Staff Management

• Lead, motivate, supervise, and develop Team Leaders and Support Workers.
• Manage recruitment, induction, probation, training, and performance.
• Conduct supervisions, appraisals, and staff meetings.
• Ensure effective rota management and workforce planning.
• Promote a positive and inclusive team culture.

Person-Centred Care

• Ensure residents have robust and outcome-focused support plans.
• Promote independence, life skills, and community engagement.
• Safeguard residents and ensure their health and wellbeing needs are met.
• Build strong relationships with families, professionals, commissioners, and external agencies.
• Support residents with tenancy management and benefit applications where required.

Compliance & Governance

• Ensure services operate in line with CQC regulations and best practice guidance.
• Maintain accurate records and reporting systems.
• Manage safeguarding, complaints, incidents, and disciplinary processes.
• Ensure health and safety standards are consistently maintained.

Financial Management

• Monitor budgets and expenditure.
• Oversee staff payroll submissions.
• Manage resident finances and financial records.
• Negotiate fees and contribute to commercial growth opportunities.

About You

To be successful in this role, you will have:

Essential

• Previous experience as a Registered Manager or Deputy Manager within adult social care.
• Strong knowledge of CQC regulations and compliance requirements.
• Experience supporting individuals with learning disabilities, autism, mental health needs, and complex needs.
• Excellent leadership and people management skills.
• Strong organisational and problem-solving abilities.
• Experience managing multiple priorities and services.
• Full UK Driving Licence.
• Good IT skills and confidence using care management systems.

Desirable

• Track record of achieving Good or Outstanding CQC ratings.
• Experience within supported living and residential care settings.
• Knowledge of commissioning and business development processes.

What's on Offer?

• Competitive salary of £55,000 per annum
• Opportunity to manage and develop two established services
• Supportive senior leadership team
• Ongoing professional development
• Autonomy to drive service improvement and growth
• Meaningful opportunity to positively impact the lives of vulnerable adults

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