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For Companies At a Glance
- Tasks: Visit customer sites to maintain coffee and vending machines while delivering top-notch service.
- Company: Join a quirky food services company known for keeping people happy and fuelled.
- Benefits: Enjoy a competitive salary, bonuses, company van, and full mileage coverage.
- Why this job: Start your day from home and work independently with a supportive team.
- Qualifications: Must have a clean UK driving licence and great customer service skills.
- Other info: Full training provided with opportunities for internal development and progression.
The predicted salary is between 28500 - 30000 £ per year.
Permanent Customer Service Representative (mobile)
Location: London
Salary: £28,500 - £30,000 + Quarterly Bonus + Company Bonus
Perks: Company Car & Full Mileage Provided
About the Company
A super successful food services company with a track record of success. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a Customer Service representative to join their team.
What You Will Be Doing
- Working 5am - 2pm, Monday to Friday, starting and ending at your home (no need to head to the office first!)
- Visiting customer sites to clean, refill, and maintain coffee and vending machines
- Making sure everything looks great, works perfectly, and is stocked with fresh products
- Handling minor repairs and reporting any bigger issues
- Using an easy system to log your tasks and keep things running smoothly
- Collecting and recording cash from machines accurately
- Delivering friendly, professional service with a smile
What You Will Need to Succeed
- A full, clean UK manual driving licence (you'll be driving a company van)
- Being comfortable working 5am - 2pm, Monday to Friday
- Ability to pass a DBS check (we'll help with this)
- A positive attitude and great customer service skills
- Attention to detail and reliability
- Comfortable working independently and managing your own schedule
Benefits
- £28,500 - £30,000 starting salary
- Quarter performance-based bonus & annual company-performance bonus
- Company van and phone provided
- All costs related to parking permits at your home covered
- All fuel costs covered from the second you leave home, to when you return home
- Full training and ongoing support
- 20 days paid holiday (plus bank holidays), increasing with service
- Internal development & progression
- Be part of a friendly, supportive team that values what you do
Customer Service Representative B2B (mobile) employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative B2B (mobile)
✨Tip Number 1
Get to know the company! Research their quirky snacks and customer service approach. When you chat with them, drop in some fun facts about their products to show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky situation or repair a machine. Role-play with a friend to get comfortable with your responses.
✨Tip Number 3
Be ready to talk about your driving experience! Since you'll be on the road, share any relevant stories that highlight your reliability and independence behind the wheel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Representative B2B (mobile)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing a bit of character in your words, so don’t be afraid to be yourself. Remember, we’re looking for someone who can bring a positive vibe to our team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your customer service skills and any relevant experience that shows you can handle the responsibilities of a Customer Service Representative. We want to see how you fit into our quirky, modern approach!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the job. This will help us see your strengths quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Brook Street
✨Know the Company Inside Out
Before your interview, take some time to research the food services company. Understand their mission, values, and what makes them unique in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their quirky, modern approach.
✨Showcase Your Customer Service Skills
Since this role is all about delivering friendly, professional service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to keep people happy and fuelled!
✨Demonstrate Reliability and Attention to Detail
The job requires someone who can manage their own schedule and pay attention to detail. Prepare to discuss how you've successfully managed tasks independently in the past. Highlight any experiences where your attention to detail made a difference, especially in customer service settings.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle the practical aspects of the job, like managing cash from machines or performing minor repairs. Brush up on relevant skills and think through how you'd approach these tasks. Showing that you're prepared for the hands-on nature of the role will set you apart.
