At a Glance
- Tasks: Join us as a court usher, preparing courts and assisting judges daily.
- Company: Brook Street connects you with exciting opportunities in the public sector.
- Benefits: Enjoy a competitive salary, pension scheme, and holiday benefits.
- Why this job: Gain valuable experience in a dynamic environment while supporting the justice system.
- Qualifications: Polite, calm, and efficient individuals with good communication skills are ideal.
- Other info: This is a full-time temporary role for 6 months, with potential for extension.
We have an exciting new job opportunity for a court usher to join one of our Government Client Willesden & Hendon Magistrates court on behalf of Harrow Crown Court which has been temporarily closed. YOU WILL BE WORKING AT BOTH COURTS ON A WEEKLY ROTA BASIS. This is a full-time temporary role for an ongoing 6 months with a view to extending the contract further. The responsibilities of the role will include: Salary: £11.59 p/h (with benefits of pension scheme and holiday. Hours: 37 hours per week, Monday to Friday, 09:00-17:00 if you are successful you will be subject to security checks which take approximately 2-3 weeks to process. The Agency worker will: Prepare the Courts for sitting, Closing the court at the end of the day. Keep Courtrooms clean and tidy throughout the day. Working with judges, preparing their documents for cases which are to be either face to face or on Microsoft teams. Will be a mixture of processing work and court clerking Scanning documents and transferring files Liaising with members of the judiciary Uploading documents onto electronic systems/databases Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Liaise with Judges and Clerks regarding papers for hearings Obtain names of all parties and complete Court records where appropriate. Swear in witnesses as appropriate. Photocopy any documents required by the Court. Ensure the smooth running of the Courts. Supervise Jury deliberation Administering Oaths to witnesses. Tracking the attendance of parties scheduled to appear in court Comply with office standards such as timekeeping and dress code. Provide assistance elsewhere in the office as and when required. Key Skills: * Must be polite and helpful to all customers both external and internal. * Remains calm, tactful and sensitive when dealing with difficult situations or people. * Is aware of the customer needs and is efficient in dealing with these. * Passes on important information to all concerned promptly and clearly, with tact and honesty. * Works effectively on own and with others. Experience working within a public facing environment is desirable Provide some Administrative support and will follow set procedures and exercise with some independent judgement in carrying out work. Good communication skills both oral and written required. A working knowledge and experience of Microsoft Office Please apply online or contact Basheer at Basheer.Dawoud @ (url removed). Please remember to include your mobile telephone number, CV and the role you are applying for Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Court Usher Hendon & Willesden via Brook Street employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher Hendon & Willesden via Brook Street
✨Tip Number 1
Familiarize yourself with the court system and the specific duties of a court usher. Understanding the role will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight any previous experience in public-facing roles or administrative positions. This will show that you have the necessary skills to handle the responsibilities of the job effectively.
✨Tip Number 3
Prepare for potential questions about how you would handle difficult situations or customers. Being calm and tactful is crucial in this role, so think of examples from your past experiences.
✨Tip Number 4
Make sure to emphasize your communication skills, both oral and written. Since the role involves liaising with judges and clerks, showcasing your ability to convey information clearly will be beneficial.
We think you need these skills to ace Court Usher Hendon & Willesden via Brook Street
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Court Usher position. Understand the responsibilities and key skills required, such as communication skills and experience in a public-facing environment.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job requirements. Emphasize any previous roles where you worked in a similar environment or had responsibilities related to court procedures.
Craft a Strong Cover Letter: Write a cover letter that clearly explains why you are a good fit for the role. Mention specific experiences that demonstrate your ability to remain calm under pressure and your effective communication skills.
Include Contact Information: When submitting your application, ensure that you include your mobile telephone number and any other requested contact information. This will make it easier for the employer to reach you regarding your application.
How to prepare for a job interview at Brook Street
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a court usher. Familiarize yourself with tasks like preparing courtrooms, liaising with judges, and managing court documents. This knowledge will help you answer questions confidently.
✨Demonstrate Communication Skills
Since good communication is key in this role, be prepared to showcase your verbal and written skills during the interview. You might be asked to explain how you would handle difficult situations or communicate important information clearly.
✨Showcase Your Customer Service Experience
Highlight any experience you have in public-facing roles. Discuss how you've remained calm and tactful in challenging situations, as this is crucial for working effectively in a court environment.
✨Dress Appropriately
Adhere to the dress code expected in a court setting. Dressing professionally not only shows respect for the environment but also demonstrates your understanding of the role's requirements.