Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Usher court users, assist with admin tasks, and ensure smooth courtroom operations.
- Company: Join HM Courts & Tribunals Service, a vital part of the justice system in England and Wales.
- Benefits: Earn £12.21 per hour, enjoy paid holidays, and benefit from a pension scheme.
- Why this job: Gain valuable experience in a dynamic environment while helping people navigate the justice system.
- Qualifications: Strong admin skills, good knowledge of Microsoft Office, and excellent communication abilities required.
- Other info: Full training provided; temporary role until September 2025 with potential for extension.
Up to £12.21 per hour + Paid holidays and pension scheme. Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.
Our MOJ client requires a court usher to join the busy team on a temporary basis, until the end of September 2025 initially, with probable extension. £12.21 per hour pay rate. Our client is based in Stockport City Centre and offers a great opportunity to work within the courts and gain experience. The role is temporary expected to run until the end of September 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.
Successful applicants would primarily be ushering within the court with some administrative duties. Duties may include but not be limited to:
- Greeting members of the public
- Liaising with judiciary, witnesses, jurors and other court users with professionalism
- Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials
- Walking jurors to and from court whilst remaining socially distanced
- Preparation of court rooms
- Providing support to all users of the courts, for whom it may be their first time
- Filing
Ideal candidates will be confident, enjoy interacting with a variety of court users. You will have excellent customer service skills and a passion to help people.
Our client requires the following skills:
- Good strong basic admin experience
- Good working knowledge of Microsoft Word, Excel and Outlook
- Excellent communication skills both written and verbal
- Ability to remain calm in potentially difficult situations
- Ability to remain professional at all times and converse with a variety of court users
The pay rate is £12.21/hr and benefits include holiday pay and pension scheme. Full training will be given, starting you off with the basics as well as meeting and greeting. Once fully trained, you will then work in the Stockport Courts.
Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications.
Court Usher - Band F employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher - Band F
✨Tip Number 1
Familiarise yourself with the court system and its processes. Understanding how the courts operate will not only help you in your role but also impress your interviewers, showing that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills, especially in a professional context. As a Court Usher, you'll be interacting with a diverse range of people, so being able to convey information clearly and calmly is crucial.
✨Tip Number 3
Demonstrate your customer service skills by volunteering or taking part in community activities. This experience can provide you with real-life scenarios where you can showcase your ability to assist and support others.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations. Think of examples from your past experiences where you remained calm and professional under pressure, as this is a key quality for a Court Usher.
We think you need these skills to ace Court Usher - Band F
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court Usher. Familiarise yourself with the duties mentioned in the job description, such as greeting court users and performing basic administrative tasks.
Tailor Your CV: When updating your CV, highlight relevant experience that showcases your customer service skills and administrative abilities. Mention any previous roles where you interacted with the public or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for helping people and your ability to remain calm in challenging situations. Use specific examples from your past experiences to demonstrate your communication skills and professionalism.
Follow Application Instructions: Ensure you submit your application online through the specified platform, including your CV in WORD format. Double-check that all required documents are attached and that your application is free from errors before hitting 'submit'.
How to prepare for a job interview at Brook Street
✨Research the Court System
Before your interview, take some time to understand how the court system operates, especially in England and Wales. Familiarise yourself with the role of a court usher and the importance of their duties in ensuring the smooth running of court proceedings.
✨Demonstrate Excellent Communication Skills
As a court usher, you'll be interacting with a variety of people, including jurors and witnesses. During the interview, showcase your communication skills by speaking clearly and confidently, and be prepared to discuss examples of how you've effectively communicated in previous roles.
✨Showcase Your Customer Service Experience
Highlight any previous experience you have in customer service roles. Emphasise your ability to remain calm and professional in challenging situations, as this is crucial for supporting court users who may be anxious or distressed.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations that may arise in the courtroom. Think about potential scenarios, such as dealing with difficult court users or managing administrative tasks under pressure, and prepare thoughtful responses that demonstrate your problem-solving abilities.