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- Tasks: As a Court Usher, you'll support court operations and assist the public during hearings.
- Company: Join HM Courts & Tribunals Service, a key player in ensuring justice for everyone in England and Wales.
- Benefits: Enjoy weekly pay, holiday pay, a pension scheme, and training opportunities.
- Why this job: Make a real impact in the justice system while gaining valuable experience in a supportive environment.
- Qualifications: Strong customer service and administrative skills, plus proficiency in Microsoft Office are essential.
- Other info: Guaranteed interviews for veterans and candidates with disabilities who meet the criteria.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Position: Part time Temporary Court Usher Contract: 3 months with the possibility of extending Working Hours: 9.(phone number removed) days per week Hourly Rate: £11.44 Job Description: We are currently seeking an organised, motivated Court Usher to be based in Chester. Training will be provided for the successful applicant. Duties will include but not be limited to: Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers Providing support to colleagues & judiciary outside of court / hearing times Navigating court hearings via video link, on-site and remotely Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc. Arranging and supporting court hearings Assisting the general public when attending hearings. General administrative duties including filing, printing and data entry Data input, typing, post incoming and outgoing, filing, general office duties. Requirements: Strong customer service skills and confident dealing with the general public Strong administrative skills with proficiency in Microsoft Office, Excel and Teams Excellent communication skills, both written and verbal.Benefits: Location is accessible by bus, train or car Weekly pay, holiday pay and pension schemeApplication Process: To apply for this position, please apply online. Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Court Usher employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher
✨Tip Number 1
Familiarize yourself with the court system and its processes. Understanding how hearings are conducted and the role of a Court Usher will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience. Since you'll be interacting with the public, showcasing your ability to handle inquiries and provide assistance will set you apart from other candidates.
✨Tip Number 3
Brush up on your administrative skills, especially in Microsoft Office, Excel, and Teams. Being proficient in these tools is crucial for the role, so consider taking a quick online course if you need a refresher.
✨Tip Number 4
Prepare for the background checks by gathering necessary documents and references in advance. This will show your readiness and transparency, which are important qualities for this position.
We think you need these skills to ace Court Usher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court Usher. Familiarize yourself with the duties listed in the job description, such as supporting the judiciary and assisting the public.
Highlight Relevant Skills: In your application, emphasize your strong customer service skills and administrative abilities. Mention your proficiency in Microsoft Office, Excel, and Teams, as these are crucial for the role.
Tailor Your CV: Customize your CV to reflect the specific requirements of the position. Use keywords from the job description to demonstrate that you meet the essential criteria.
Prepare a Strong Cover Letter: Write a cover letter that showcases your motivation for applying and how your background aligns with the values of HM Courts & Tribunals Service. Be sure to express your commitment to providing accessible justice for all.
How to prepare for a job interview at Brook Street
✨Understand the Role
Make sure you have a clear understanding of the Court Usher role and its responsibilities. Familiarize yourself with the duties mentioned in the job description, such as supporting the judiciary, preparing rooms for hearings, and assisting the public.
✨Showcase Your Customer Service Skills
Since strong customer service skills are essential for this position, prepare examples from your past experiences where you successfully dealt with the public or resolved conflicts. Highlight your ability to remain calm and professional in challenging situations.
✨Demonstrate Administrative Proficiency
Be ready to discuss your administrative skills, particularly your proficiency in Microsoft Office, Excel, and Teams. You might be asked about specific tasks you've completed using these tools, so think of relevant examples to share.
✨Prepare for Background Checks
Given that successful candidates will undergo thorough background checks, be prepared to discuss your employment history and any gaps. It’s a good idea to have references ready and to be honest about your past experiences.
