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- Tasks: Be the first point of contact in court, assisting with hearings and ensuring smooth operations.
- Company: Join Brook Street, a supportive employer committed to diversity and inclusion.
- Benefits: Earn £12.21 per hour with flexible hours and ongoing support.
- Why this job: Make a real difference by helping people navigate the court system.
- Qualifications: No specific qualifications needed, just a professional attitude and good communication skills.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 25000 - 35000 £ per year.
We\’ve got a great opportunity for a full- time long term temp role within the Basildon Courts, to join a fast-paced office.
Overview
- Full time 37 hrs per week
- Monday – Friday
- Long term Temporary ongoing role
- Pay – £12.21
- Location Basildon
Background and key purpose of the role
The Court Usher acts as an essential first point of contact for all the court users involved in hearings. There will be regular contact with the judiciary, assisting the administrative staff with the smooth flow of court work. You will meet members of the public and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs smoothly and efficiently. You will also carry out some general clerical work as required to support the work of HMCTS.
Although many of the tasks are straightforward, regulated by well-established guidelines and/or detailed instructions, an Usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will be comfortable in dealing sensitively and professionally with people from all walks of life; many of whom may be vulnerable and under stress. Advice and support is readily available and there is little discretion to depart from standard procedures, which may well require you to take a firm stance when those procedures are not understood or welcomed by a court user. Ushers work within a team with regular management support and are responsible for their own time.
Whilst initially you will be allocated to a specific court or office base, there will be a need for flexibility to work on an ad hoc basis at other courthouses and local HMCTS offices.
Application
If you are interested in this position, please apply below
Employer commitments
Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Court Usher employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher
✨Tip Number 1
Get to know the court environment! Familiarise yourself with how things work in a courtroom. This will help you feel more confident and prepared when you step in for an interview.
✨Tip Number 2
Practice your people skills! As a Court Usher, you'll be dealing with all sorts of individuals. Role-play scenarios with friends or family to get comfortable handling different situations.
✨Tip Number 3
Network like a pro! Connect with current or former court staff on LinkedIn. They can provide insights and maybe even tips on how to ace your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Court Usher
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Court Usher role. We love seeing specific examples that demonstrate your ability to handle the responsibilities mentioned in the job description.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and make sure your key points stand out, so we can easily see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Brook Street
✨Know the Court Environment
Familiarise yourself with the court's layout and procedures. Understanding how the court operates will help you feel more confident and prepared to answer questions about your role as a Court Usher.
✨Demonstrate Empathy and Professionalism
Since you'll be dealing with people from all walks of life, practice how to communicate sensitively and professionally. Think of examples where you've handled difficult situations calmly, as this will show your ability to manage stress effectively.
✨Prepare for Common Questions
Anticipate questions related to your experience in customer service or clerical roles. Be ready to discuss how you would handle unexpected situations, as this is crucial for the Court Usher position.
✨Show Flexibility and Team Spirit
Highlight your willingness to adapt to different court environments and work collaboratively with others. Share examples of times when you've successfully worked in a team or taken on varied responsibilities.
