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- Tasks: Support court hearings by welcoming users and managing courtroom activities.
- Company: Join Brook Street, a proud supporter of the Armed Forces and committed to inclusivity.
- Benefits: Earn £12.21 per hour with potential for extension and on-site parking options.
- Why this job: Be part of the justice system while gaining valuable experience in a supportive team environment.
- Qualifications: Strong communication skills and basic IT knowledge; customer service experience is a plus.
- Other info: Face-to-face interviews on-site; enhanced disclosure check required.
Job Description
Court Usher – Southampton\\n Pay: £12.21 per hour | Temporary (initial 3 months, likely extension) | On-site role\\n\\nWe are recruiting for a Court Usher to support the smooth running of court hearings in Southampton. This is a vital public-facing role where you'll be the first point of contact for court users, ensuring hearings are well-organised and run efficiently.\\n\\nThe role:\\n\\nWelcoming and supporting members of the public, legal representatives, and court users.\\n\\nPreparing and clearing courtrooms for hearings.\\n\\nEscorting participants and calling people into court in the correct order.\\n\\nHandling administrative tasks such as filing, data entry, post handling, and updating records.\\n\\nSupporting the judiciary and court staff with documents, forms, and clerical work.\\n\\nProviding information to court users and dealing with enquiries in a professional and sensitive manner.\\n\\nWhat we're looking for:\\n\\nStrong communication and people skills, with the ability to stay professional under pressure.\\n\\nComfortable working with people from all backgrounds, including vulnerable individuals.\\n\\nBasic IT and administration skills.\\n\\nPrevious public service or customer-facing experience is desirable.\\n\\nDetails:\\n\\nLocation: Southampton (must be fully on-site. On-site parking can be arranged).\\n\\nHours: Full-time (37 hours per week), temporary ongoing (initially 3 months, with likely extension).\\n\\nPay: £12.21 per hour.\\n\\nClearance: The Court Usher role requires an enhanced disclosure check.\\nInterviews: On-site, face-to-face.\\n\\nThis is an excellent opportunity to play a key role in the justice system, working as part of a supportive team while developing valuable experience within HMCTs.
Apply online today to be considered!\\n\\nBrook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.\\n\\nAs a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.\\n\\nShould you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
\\n\\nIn cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
Court Usher employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher
✨Tip Number 1
Familiarise yourself with the court system and its procedures. Understanding how court hearings operate will help you feel more confident during the interview and demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills by engaging with diverse groups of people. This could be through volunteering or part-time roles in customer service, which will prepare you for the public-facing nature of the Court Usher position.
✨Tip Number 3
Research common questions asked in interviews for public service roles. Being prepared with thoughtful responses will help you convey your suitability for the role and your ability to handle sensitive situations.
✨Tip Number 4
Network with professionals in the legal field or those who have worked as Court Ushers. They can provide insights into the role and may even offer tips on how to stand out during the application process.
We think you need these skills to ace Court Usher
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Court Usher. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous public service or customer-facing experience. Mention specific instances where you've demonstrated strong communication and people skills, especially under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're interested in the Court Usher position. Use this opportunity to showcase your understanding of the role and how your background makes you a suitable candidate.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brook Street
✨Showcase Your Communication Skills
As a Court Usher, strong communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you successfully interacted with diverse groups of people.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, especially under pressure. Think about scenarios involving difficult court users or managing multiple tasks at once, and prepare your responses to show your problem-solving skills.
✨Highlight Your Customer Service Experience
If you have previous experience in public service or customer-facing roles, make sure to highlight this during the interview. Discuss how you handled enquiries and supported individuals, particularly vulnerable ones, to showcase your empathy and professionalism.
✨Familiarise Yourself with Court Procedures
Having a basic understanding of court procedures can set you apart. Research the role of a Court Usher and be prepared to discuss how you would contribute to the smooth running of court hearings, demonstrating your commitment to the justice system.
