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- Tasks: Join our team as a Front of House Assistant, delivering top-notch food service.
- Company: Work for a prestigious client in Central Cambridge known for exceptional hospitality.
- Benefits: Enjoy 33 days of annual leave, a pension scheme, and a dynamic work environment.
- Why this job: Be part of a welcoming atmosphere and enhance guest experiences with your service skills.
- Qualifications: Experience in customer-facing roles and strong communication skills are essential.
- Other info: Flexible shifts include early, late, and weekend work; training opportunities available.
Front of House Assistant – Prestige Central Cambridge Client
Location: Central Cambridge
Salary: Circa 25,000 per annum
Hours: Permanent, full-time position (36.5 hours per week), averaged across a 3-week rota including early, late, and split shifts; some weekend work required.
Holidays: 33 days annual leave (including public holidays)
Pension Scheme: Membership of a contributory pension scheme available, with eligibility for auto-enrolment based on age and earnings level. You have the right to opt-in at any time.
Job Summary
On behalf of my Prestigious Client We are seeking a dedicated Front of House Assistant to join their team, providing exceptional food and beverage service within My Clients acclaimed environment. This role is pivotal in ensuring a welcoming atmosphere for their guests.
Key Responsibilities
- Deliver excellent food service with a focus on quality and presentation.
- Maintain professionalism and courtesy at all times to enhance the front of house experience.
- Execute instructions accurately and efficiently.
- Support casual Food and Beverage Assistants by setting a positive example.
- Uphold the highest standards of food hygiene and safety.
- Perform daily housekeeping duties as needed.
- Prepare rooms and deliver food service, ensuring proper table settings and presentation.
- Adhere to security measures and report maintenance issues to management.
- Maintain a professional appearance in accordance with the Staff Handbook.
General Responsibilities
- Participate in the appraisal scheme and undertake necessary training.
- Take responsibility for personal health and safety in the workplace.
- Comply fully with company policies, including equality of opportunity and data protection.
- Undertake any other reasonable requests or duties as required.
Person Specification
Criteria
Essential
Desirable
Education/Qualifications
Experience in a similar customer-facing role
Skills/Knowledge
Good team working skills
Strong communication skills
Excellent customer service skills
Knowledge of food hygiene and safety
Personal Attributes
Smart appearance
Honest and reliable
Polite and friendly
Flexible approach with openness to change
If you are passionate about delivering exceptional service in a dynamic environment, we would love to hear from you! Please submit your application today.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Christ College " X2 Front of House F&B employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Christ College " X2 Front of House F&B
✨Tip Number 1
Familiarize yourself with the specific food and beverage offerings of the client. Understanding their menu and service style will help you stand out during the interview and show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in hospitality. Be ready to share specific examples of how you provided excellent service and handled challenging situations.
✨Tip Number 3
Demonstrate your knowledge of food hygiene and safety standards. Being able to discuss these topics confidently will show that you are serious about maintaining high standards in the workplace.
✨Tip Number 4
Prepare to showcase your teamwork and communication skills. Think of instances where you worked effectively as part of a team or communicated well with customers, as these are key attributes for this role.
We think you need these skills to ace Christ College " X2 Front of House F&B
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles, particularly in food and beverage service. Emphasize your communication skills and any previous work that demonstrates your ability to maintain high standards of service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific experiences where you maintained professionalism and courtesy, and how you can contribute to creating a welcoming atmosphere for guests.
Highlight Relevant Skills: In your application, clearly outline your skills related to teamwork, customer service, and food hygiene knowledge. Use examples from past roles to illustrate how you embody these qualities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Brook Street
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples from your past experiences where you went above and beyond for a customer. Highlight how your actions positively impacted their experience.
✨Demonstrate Teamwork
This position requires good team working skills. Discuss instances where you collaborated effectively with colleagues to achieve a common goal, especially in a fast-paced environment like food and beverage service.
✨Emphasize Professionalism
Maintain a professional demeanor throughout the interview. Dress appropriately and communicate clearly and courteously. This will reflect your understanding of the importance of professionalism in a front of house role.
✨Knowledge of Food Hygiene and Safety
Familiarize yourself with basic food hygiene and safety standards. Be ready to discuss why these are important in the hospitality industry and how you have adhered to them in previous roles.
