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- Tasks: Join a busy team as a receptionist, handling admin duties and welcoming visitors.
- Company: Public Sector organisation offering valuable experience in the Probation Service.
- Benefits: Earn £12.21/hr with holiday pay and a pension scheme.
- Why this job: Make a difference while gaining essential skills in a supportive environment.
- Qualifications: Strong admin skills, customer service experience, and proficiency in Microsoft Office.
- Other info: Full training provided; great opportunity for career growth.
The predicted salary is between 25000 - 30000 £ per year.
Our NPS client requires a receptionist to join the busy team on a temporary basis. The role is full-time, Mon, Wed & Fri 9.00 to 17.00, Tue & Thu 13:00 to 21:00, 37hrs per week, £12.21/hr. Our client is based in Chesterfield with good access to transport links, with some parking on site. The role is fully on site due to its nature. This role will offer a great opportunity to work within the Probation Service and gain experience within the Public Sector.
Key Duties
- Administrative duties as well as answering phone queries, dealing with incoming and outgoing post
- General reception duties, door access, signing in/out of visitors, directing of visitors within the building, booking of rooms, stationary orders
- Printing of letters, handling of petty cash, the issuing travel warrants
- Liaising with staff and other probation users with professionalism
- Recording of alarm testing
- Acting as first point of contact for visiting facility types
In line with NPS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
Ideal Candidate
Ideal candidates will be confident, outgoing, enjoy interacting with a variety of service users with professionalism and have a calm demeanour. You will also have excellent customer service skills and a passion to help people.
Required Skills
- Good strong admin/reception experience
- Good working knowledge of Microsoft Word, Excel, Outlook and Teams
- Excellent communication skills both written and verbal
- Ability to remain professional at all times and converse with a variety of service users
- Excellent organisational skills and experience of working in a fast-paced environment and multi-tasking.
The pay rate is £12.21 per hour and benefits include holiday pay and pension scheme. Full training will be given on the systems, including the panic and escalation process, but the expectation is, you will hit the ground running. The role will require full 3 year referencing and HMPPS vetting. Due to this, the role will not be an immediate start.
Application
Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Please note that if you do not hear within 7 days you may be unsuccessful.
Equal Opportunity & Support
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
MOJ - Clerical/Admin - Receptionist - Probation Service Band 2 in Chesterfield employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MOJ - Clerical/Admin - Receptionist - Probation Service Band 2 in Chesterfield
✨Tip Number 1
Get to know the company! Research the Probation Service and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin and customer service. Think about examples from your past experiences that highlight your skills and how you can contribute to the team.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the role or even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career.
We think you need these skills to ace MOJ - Clerical/Admin - Receptionist - Probation Service Band 2 in Chesterfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a receptionist in the Probation Service. Highlight your admin experience, customer service skills, and any relevant qualifications that match the job description.
Showcase Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your written communication skills. Keep it clear, concise, and professional – just like you would when interacting with service users.
Highlight Your Organisational Skills: The job requires multitasking and strong organisational abilities. In your application, mention specific examples of how you've successfully managed multiple tasks or projects in a fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website with your CV in WORD format. This ensures your application gets to us directly, and we can review it promptly. Plus, it’s the best way to stay updated on your application status!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key duties like handling phone queries and managing visitor access. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a receptionist, you'll be the first point of contact for many service users. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you remained calm under pressure or resolved conflicts effectively.
✨Brush Up on Your Tech Skills
Since the role requires good working knowledge of Microsoft Word, Excel, Outlook, and Teams, it’s a good idea to practice using these tools. Be ready to discuss how you've used them in previous roles, especially in a fast-paced environment.
✨Demonstrate Professionalism and Inclusivity
The Probation Service values equality and inclusion, so be prepared to discuss how you embody these principles. Share experiences where you've worked with diverse groups or handled sensitive situations with professionalism and respect.
