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- Tasks: Be the friendly face of our organisation, greeting visitors and handling enquiries.
- Company: Join a supportive public sector team in Chester with a focus on community service.
- Benefits: Enjoy weekly pay, holidays, and a pension scheme while gaining valuable experience.
- Why this job: Make a difference by supporting people on probation and enhancing your communication skills.
- Qualifications: Strong communication skills; receptionist experience is a plus but not essential.
- Other info: Flexible hours with potential for career growth and training provided.
The predicted salary is between 25000 - 35000 £ per year.
Position: Full-time temporary Receptionist
Location: Chester
Contract: 3 months with the possibility of extending
Working Hours: 37 per week Mon-Fri. This role will require some late night working a few times per week until 9pm on a rota basis so not every week.
Pay rate: £12.21 per hour
Job description:
Brook Street are recruiting for an experienced receptionist for our public sector client based in Chester. Duties will include but not be limited to:
- To be the first point of contact and greet people on probation and visitors professionally both face to face and via telephone and email, logging their arrival and departure, ensuring the appropriate member of staff is notified and issue visitor passes and security fobs if necessary.
- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- Logging building faults, tracking completion and chasing up when required.
- Carrying out and keeping record log of panic and fire alarm weekly tests.
- The applicant may also, when necessary, support the admin team with tasks such as the updating of confidential records and producing a range of documentation.
Training will be provided on internal systems. Excellent communication and IT skills are required for this post.
Requirements:
- Excellent communication skills, both written and verbal.
- Receptionist experience would be an advantage.
Benefits:
- Weekly pay, holidays and pension scheme.
- Location accessible by public transport.
Application Process:
To apply for this position, please apply online with your CV in WORD format.
Important: Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.
Please note, this role will require HMPPS vetting which can take approx. 4-6 weeks to come through and the successful applicant cannot start in the role until this is in place.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Receptionist in Chester employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Chester
✨Tip Number 1
Get to know the company! Research Brook Street and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common receptionist interview questions, like how you handle difficult customers or manage multiple tasks. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Dress the part! First impressions matter, especially in a receptionist role. Make sure you look professional and approachable, as you'll be the face of the company for visitors and clients.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role. Highlight your communication skills and any relevant experience you have in similar positions. We want to see how you can bring your unique flair to our team!
Show Off Your Skills: In your application, don’t just list your skills—show us how you've used them! Whether it’s handling enquiries or managing petty cash, give us examples that demonstrate your abilities. We love a good story!
Be Professional Yet Friendly: Remember, as a Receptionist, you'll be the first point of contact. Your written application should reflect a balance of professionalism and approachability. We’re looking for someone who can greet visitors with a smile, even through their words!
Apply Through Our Website: Don’t forget to apply through our website with your CV in WORD format. It’s the easiest way for us to get your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Brook Street
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in this specific setting. Familiarise yourself with the Probation Service and local support services so you can confidently answer questions about them.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with both face-to-face and phone interactions.
✨Prepare for Late Night Working
Since the role requires some late-night shifts, be ready to discuss your availability and how you plan to manage your time. Showing that you're flexible and can handle the demands of the job will impress your interviewers.
✨Bring Relevant Documentation
Make sure to have copies of your CV, references, and any other relevant documents ready for the interview. This shows you're organised and prepared, which are essential traits for a receptionist.
