AO / Court Usher (Admin Support)
Location: 9 New Street, Chelmsford, Essex CM1 1EL (with occasional travel to Colchester Magistrates' Court)
If you're confident speaking in public, enjoy a fast-moving, people-focused environment, and don't mind getting stuck into day-to-day admin, this AO role is a great way to build experience in a professional justice setting. You'll mainly usher, with the opportunity to support court administration-making sure the right people are in the right place, at the right time.
What you'll be doing:
- Set up each morning, preparing judges' papers and council lists
- Support hearings by ensuring witnesses and jurors have arrived and are ready
- Provide professional public-facing support, including customer/stakeholder communication
- Ferry witnesses as required
- Assist with admin tasks including posting for the court and maintaining spreadsheets
- Help keep court services running smoothly through reliable, service-minded support
What you'll bring:
- Confidence and comfort speaking in public (you're not shy-this is essential)
- A calm, responsible approach in busy court environments
- Strong reliability and willingness to step in where needed
- Comfortable supporting customers/stakeholders with professional, clear communication
- Basic admin aptitude and an eye for order (spreadsheets and document handling)
- No direct experience required-confidence and the right attitude matter most
Additional information:
- Enhanced clearance is required but will be provided to you by Brook Street. you'll be buddy-trained by an experienced usher (around 3 weeks, potentially longer if needed)
- Training starts ASAP, with an assignment initially for 6 months, (extension potential)
- Office attendance is required (8:30-4:30, 37 hours per week) and occasional travel to Colchester is expected every other or every 3rd week (Wed/Thu/Fri)
- Parking is available
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Chelmsford Crown Court HMCTS AO x1 employer: Brook Street
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