At a Glance
- Tasks: Support court administration with document preparation, data input, and customer service.
- Company: Reputed client team in Chelmsford focused on essential court services.
- Benefits: Competitive pay, on-the-job training, and potential for extension.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Gain hands-on experience in a dynamic environment while helping others.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 12.86 - 12.86 £ per hour.
Location: Chelmsford (Priory Place, New London Road, CM2 0PP)
Pay: £12.86 per hour, increasing to £13.25 after 12 weeks
Working pattern: 37 hours, 9am-5pm
Clearance: Basic DBS (Costs covered by the hiring process)
Assignment length: 1 month (extension likely, business needs to be reviewed)
Training: On-the-job training will be provided
If you’re someone who enjoys variety, takes pride in accuracy, and can stay calm while supporting others, this hands-on Admin Officer role could be a great fit. Our Client is hiring for a reputed client team in Chelmsford, delivering essential court and tribunal administration with a strong customer service focus.
What you’ll be doing:
- Prepare papers, files and documents for hearings, meetings and day-to-day court activity
- Update and maintain records on an in-house computer system, carrying out accurate data input
- Support post opening and dispatch, photocopying, filing, and organising meeting rooms and materials
- Provide excellent front-of-house support by handling enquiries face‑to‑face, by phone and in writing
- Assist with listing, rota support and checking files to ensure everything is up to date
- Contact relevant parties, schedule and serve court documents, and carry out appropriate administrative follow‑ups
- Support processing of casework using standard documentation (including claims, fines and fees, and court orders)
- Check and verify documents, records and returns against set criteria and procedures
- Contribute to team activities such as supporting TIB (Team Information Board) meetings and problem‑solving in line with processes
- Produce basic statistical analysis and support straightforward financial/admin tasks where required
- Work flexibly across tasks within the AO band, including ad hoc duties as requested by line management
What you’ll bring:
- Confident, approachable manner when dealing with the public, building rapport quickly and putting people at ease
- Strong communication skills-clear, professional and calm in person, on the phone and in writing
- A friendly, helpful approach with a strong "right first time" mindset
- Flexibility and adaptability-comfortable working in different environments and responding to situations as they arise
- Solid administration capability, with attention to detail and accuracy in records and documents
- The professionalism to represent the organisation positively with customers and colleagues
Admin Officer in Chelmsford employer: Brook Street
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