Care Coordinator
Enfield | Driver Essential
Salary: £28,000
On-Call Allowance: £150 per week when on-call
Mileage: £0.70 per mile plus travel expenses
Are you an experienced Care Coordinator looking for a flexible opportunity with a well-established care provider? Do you thrive in a fast-paced environment where no two days are the same?
We are recruiting for a dedicated and organised Care Coordinator to support the delivery of high-quality domiciliary care services across the Enfield area.
This is a varied and rewarding role that combines care coordination, client support, field-based duties, and participation in an on-call rota.
The Role
Working closely with the Registered Care Manager, you will play a key role in ensuring the smooth day-to-day operation of the service. You will coordinate care delivery, support care staff, maintain compliance standards, and ensure service users receive safe and effective care.
Key Responsibilities
- Coordinate and manage care staff rotas on a daily, weekly, and monthly basis.
- Ensure all care calls are covered and communicated effectively.
- Conduct new client assessments, reviews, and risk assessments.
- Develop, implement, and monitor care plans.
- Carry out spot checks and quality assurance visits.
- Audit care records and daily notes to ensure compliance and high standards of care.
- Provide support, supervision, induction, and guidance to care staff.
- Respond to client, family, and staff enquiries by phone and email.
- Participate in the on-call rota and provide detailed handovers.
- Support safeguarding, incident reporting, and service improvement initiatives.
- Build positive relationships with service users, families, and external professionals.
- Assist with promoting and developing the service within the local community.
Emergency & Field-Based Support
This is a hands-on role and requires a candidate who is prepared to support care delivery when necessary.
You will be expected to:
- Respond to emergencies and urgent care situations.
- Cover care visits when suitable cover cannot be sourced.
- Provide out-of-hours support during your allocated on-call periods.
- Travel throughout the borough to support clients and staff.
About You
We are looking for an experienced Care Coordinator who:
- Has previous experience coordinating domiciliary care services.
- Holds a full UK driving licence and has access to a vehicle.
- Has experience undertaking assessments, reviews, and care plan development.
- Is confident managing rotas and staffing challenges.
- Is an excellent communicator with strong interpersonal skills.
- Remains calm and organised under pressure.
- Has a strong understanding of safeguarding and compliance requirements.
- Is fully IT literate, including Microsoft Office.
- Experience using scheduling systems such as Webroster would be advantageous, although training can be provided.
- Is flexible and willing to participate in an on-call rota and provide emergency cover where required.
If you are an experienced Care Coordinator looking for a rewarding opportunity where you can make a genuine difference, we would love to hear from you.
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