Brook Street in Cardiff seeks an experienced Student Services Advisor to lead enquiry services within a designated Hub, delivering expert guidance to students and staff. You will act as the senior escalation point for complex enquiries and drive improvements across student support areas.
You will lead frontline teams, ensure data quality, and develop staff through training while building strong relationships with academic and professional services colleagues.
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Student Services Lead & Senior Enquiries Advisor in Cardiff employer: Brook Street
Join a dynamic and supportive team at a leading higher education institution in Bath, where your skills as a Digital Print Assistant will be valued and nurtured. With a focus on professional development and a commitment to delivering high-quality work, you'll enjoy a collaborative work culture that prioritises customer service and excellence. This role offers the unique advantage of working in an educational environment, providing opportunities for growth and learning while contributing to meaningful projects.
