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- Tasks: Support sales and installations by managing orders and customer communications.
- Company: Dynamic team in Cardiff with a focus on efficiency and organisation.
- Benefits: Competitive salary, 25 days holiday, flexible working, and gym subsidies.
- Why this job: Make a real impact with your organisational skills in a fast-paced environment.
- Qualifications: Experience in admin roles, strong organisational skills, and familiarity with CRM systems.
- Other info: Opportunity for permanent position and career growth.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position with the opportunity of becoming permanent. Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
- Manage and process Direct Send orders from start to finish
- Retrieve critical documents from emails, send to customers, and update opportunity files
- Contact customers for payments and process transactions in JDE
- Handle returns cases, collections, and order spare parts
- Manage the sales support case queue and send relevant communications to customers
- Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
- Proven experience in administrative roles
- Strong record-keeping and organisational skills
- Familiarity with CRM systems
- Effective problem-solving abilities
- Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact. Please apply now or contact Lisa Trott in our Cardiff office.
Sales Support in Cardiff employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Cardiff
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and installations. Think about how your organisational skills can shine through in your answers. We want to see you at your best!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. Remember, we’re rooting for you!
We think you need these skills to ace Sales Support in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support role. Highlight your organisational skills and any relevant experience in administrative roles. We want to see how you can thrive in a fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic team. Mention your familiarity with CRM systems and your problem-solving abilities to catch our eye.
Showcase Your Attention to Detail: In your application, demonstrate your attention to detail. Whether it's through your formatting or the way you present your experiences, we love seeing candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support & Installations Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past work where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Brush Up on CRM Systems
If you have experience with CRM systems, be ready to talk about it! If not, do a bit of research on common systems used in sales support. Being able to demonstrate your familiarity with these tools can set you apart from other candidates and show that you're tech-savvy.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows that you're engaged and serious about finding the right fit for both you and the company.
