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- Tasks: Support sales and installations by managing orders and customer communications.
- Company: Dynamic team in Cardiff offering a hybrid work environment.
- Benefits: Competitive salary, 25 days holiday, flexible working, and gym subsidies.
- Why this job: Make a real impact with your organisational skills in a fast-paced setting.
- Qualifications: Experience in admin roles and strong organisational skills required.
- Other info: Opportunity for permanent position with excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position with the opportunity of becoming permanent. Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
- Manage and process Direct Send orders from start to finish
- Retrieve critical documents from emails, send to customers, and update opportunity files
- Contact customers for payments and process transactions in JDE
- Handle returns cases, collections, and order spare parts
- Manage the sales support case queue and send relevant communications to customers
- Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
- Proven experience in administrative roles
- Strong record-keeping and organisational skills
- Familiarity with CRM systems
- Effective problem-solving abilities
- Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact. Please apply now or contact Lisa Trott in our Cardiff office.
Sales Support in Caerphilly employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support role, and who knows? They might just have the inside scoop on an opportunity.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your organisational skills and attention to detail can shine through in your answers. We want you to stand out!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s super easy to navigate and keeps everything in one place for us to review your application.
We think you need these skills to ace Sales Support in Caerphilly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant administrative experience to show us you're the perfect fit for the Sales Support role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re interested in this position and how your background aligns with our needs. Be specific about your problem-solving abilities and familiarity with CRM systems, as these are key for the role.
Showcase Your Attention to Detail: In your application, provide examples of how you've successfully managed tasks that require a keen eye for detail. This will help us see that you can thrive in our fast-paced environment and handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support & Installations Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to thrive in a fast-paced environment.
✨Brush Up on CRM Systems
Familiarity with CRM systems is a must for this job. If you have experience with any specific systems, be ready to talk about it. If not, do a bit of research on common CRM tools and be prepared to discuss how you would quickly adapt to new software. This shows your willingness to learn and grow.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team, company culture, and what success looks like in this role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation!
