At a Glance
- Tasks: Support the smooth running of civil and family court activities in Bristol.
- Company: Reputed client with a focus on customer service and teamwork.
- Benefits: Competitive pay, stable contract, and opportunities for career growth.
- Other info: Guaranteed interview for veterans and spouses of military personnel.
- Why this job: Make a real difference in the community while developing your admin skills.
- Qualifications: Strong admin skills, excellent customer service mindset, and good IT skills.
The predicted salary is between 13.25 - 13.25 £ per hour.
Location: Bristol, BS1 6GR
Pay rate: £13.25 per hour
Working Hours: 37 per week, Monday to Friday
Working Pattern: Fully office based
Contract length: until 31/03/27 with a possibility of extension
Clearance Required: Basic DBS will be processed by Brook Street
If you enjoy supporting a busy, customer-focused service and take pride in getting things "right first time", this is a brilliant opportunity to contribute to the smooth running of civil and family court activity in Bristol. Our client is looking for an organised Admin Officer to help keep cases moving, documents accurate, and people supported.
What you'll be doing:
- Preparing papers and files for court, tribunals, hearings and meetings
- Producing court/tribunal documents, standard letters and correspondence (following guidelines)
- Creating and updating records on internal systems, completing accurate data input
- Clerking civil and family courts, tribunals and hearings - helping ensure papers and materials are up to date
- Handling counter enquiries (face to face), written and telephone enquiries, providing excellent customer service
- Assisting with listing and rota management, checking files, contacting parties and scheduling documents
- Supporting TIB (Team Information Board) meetings by helping keep them relevant, timely and productive
- Undertaking checks and verification against criteria/procedures, ensuring quality standards are met
What you'll bring:
- Strong administration skills with a confident, accurate approach to paperwork and records
- Excellent customer service mindset - polite, helpful and prompt when supporting court users and stakeholders
- The ability to work to workload targets, maintaining throughput and accuracy
- Comfortable working in a structured environment, with initiative and discretion to improve within set processes
- Good IT skills for completing the required level of work using relevant computer systems
- A team-first attitude, with willingness to flex across ad hoc duties when required
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Administration Officer in Bristol employer: Brook Street
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