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- Tasks: Support sales and installations by managing orders and customer communications.
- Company: Dynamic team in Cardiff offering a hybrid work environment.
- Benefits: Competitive salary, 25 days holiday, flexible working, and gym subsidies.
- Why this job: Make a real impact with your organisational skills in a fast-paced setting.
- Qualifications: Experience in admin roles and strong organisational skills required.
- Other info: Opportunity for permanent position with excellent career growth.
The predicted salary is between 28800 - 43200 £ per year.
This is a temporary position with the opportunity of becoming permanent. Are you organised, detail-focused, and thrive in a fast-paced environment? Join a dynamic team supporting equipment sales and installations.
Key Responsibilities:
- Manage and process Direct Send orders from start to finish
- Retrieve critical documents from emails, send to customers, and update opportunity files
- Contact customers for payments and process transactions in JDE
- Handle returns cases, collections, and order spare parts
- Manage the sales support case queue and send relevant communications to customers
- Support the team with additional administrative tasks to ensure installations run efficiently
Skills & Experience:
- Proven experience in administrative roles
- Strong record-keeping and organisational skills
- Familiarity with CRM systems
- Effective problem-solving abilities
- Comfortable working across multiple IT systems
Perks: Competitive salary, 25 days holiday (buy more), flexible working, life insurance, cycle-to-work, gym subsidies, and more.
Step into a role where your organisation and attention to detail make a real impact. Please apply now or contact Lisa Trott in our Cardiff office.
Locations
Sales Support in Bridgend, Wales employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support in Bridgend, Wales
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support roles. Think about how your organisational skills and attention to detail can shine through in your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Sales Support in Bridgend, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in administrative roles. We want to see how you can manage tasks efficiently, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales Support role. Mention your familiarity with CRM systems and how you thrive in fast-paced environments – we love that!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for effective problem-solvers who can handle returns and manage customer communications smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Support & Installations Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to thrive in a fast-paced environment.
✨Brush Up on CRM Systems
Familiarity with CRM systems is a must for this job. If you have experience with any specific systems, be ready to talk about it. If not, do a bit of research on common CRM tools and be prepared to discuss how you would adapt to using new software quickly.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team, company culture, and what success looks like in this role. This shows that you're engaged and serious about finding the right fit for both you and the company.
