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For Companies At a Glance
- Tasks: Provide top-notch customer service via calls and emails, ensuring satisfaction.
- Company: Join a dynamic team in Borehamwood with a focus on customer care.
- Benefits: Earn £14.90 per hour with flexible hours and accessible location.
- Why this job: Gain valuable experience in customer service while making a difference.
- Qualifications: Enthusiasm and commitment to delivering excellent customer service.
- Other info: Temporary role for 12 weeks with potential for growth.
The predicted salary is between 25 - 30 £ per hour.
Are you a customer service advisor looking for your next temporary role? I am currently looking for enthusiastic and committed Customer Services Advisors on behalf of my client in Borehamwood.
Responsibilities
- Answer calls and emails from the public in a professional and timely manner.
- Follow enquiries through to completion wherever possible and deliver the service to the best possible standards of customer care.
- Undertake any follow-up administrative work associated with the operation of the Customer Service Centre.
- Update Customer Service Centre information systems as required.
Role details
- The role is a full time temporary position (36 hours per week) for around 12 weeks, paying £14.90 per hour.
- Hours: Monday to Thursday 9am to 5.15pm and Friday 9am to 5pm.
- Location: Borehamwood. There is parking on site, and the workplace is accessible by public transport.
How to apply
If you are interested in this role please apply straight away.
Customer Service Representative in Borehamwood employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Borehamwood
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling calls and emails, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you turned a negative situation into a positive outcome. This will impress potential employers and demonstrate your ability to handle challenges.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, we’re here to support you every step of the way in landing that Customer Service Representative role!
We think you need these skills to ace Customer Service Representative in Borehamwood
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about helping others and making a difference.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience. We want to see how your skills match the role of a Customer Service Representative, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Brook Street
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to discuss how you handle difficult customers, resolve complaints, and ensure satisfaction. This shows that you understand the role and can deliver top-notch service.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you prioritise tasks?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your answers will help you feel more confident and articulate during the interview.
✨Show Enthusiasm and Commitment
Employers love candidates who are genuinely excited about the role. Make sure to express your enthusiasm for the position and the company. A positive attitude can set you apart from other candidates.
✨Familiarise Yourself with the Company
Do some research on the company you're interviewing with. Understand their values, mission, and any recent news. This knowledge will help you tailor your answers and demonstrate that you’re a good fit for their team.
