Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with customers to renew or upgrade their device protection plans from home.
- Company: Join Domestic & General, a trusted partner for leading global brands.
- Benefits: Earn £24,500 plus bonuses, enjoy 33 days' holiday, and access health benefits.
- Why this job: Turn your sales skills into a rewarding career with clear progression paths.
- Qualifications: 1 year of target-driven sales experience and strong communication skills required.
- Other info: Comprehensive training provided and flexible remote work environment.
The predicted salary is between 24500 - 30600 £ per year.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Salary: £24,500 + bonus (Average £6,200 annually)
Hours: This department has 2 shift patterns on a 2-week rotation based on a 37.5-hour contract (Mon 10:30-7pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm) & (Mon 10-6:30pm, Tues-Thu 9.30 - 6.30pm, Friday 9.30 - 4pm)
Start Date: 2nd March 2026
Are you a proven sales professional who thrives in an outbound environment? Join Domestic & General, a trusted partner to leading global brands, helping protect household devices for nearly 9 million UK customers.
We're currently hiring Sky Outbound Sales Advisors who know how to connect with customers, overcome objections, and close the sale - all while working from the comfort of home. If you're motivated by targets, great bonuses, and long-term growth, this is the role for you.
What You'll Be Doing:
- Proactively contacting customers to renew or upgrade their device protection plans each day.
- Using your outbound sales experience to build rapport, identify customer needs, and confidently promote suitable solutions.
- Meeting and exceeding KPI's in a fast-paced, high-energy environment.
- Putting customers first while driving commercial results.
What We're Looking For:
- Minimum 1 year of consistent, target-driven sales experience within the last 3 years (e.g. telesales, outbound B2C/B2B, telemarketing). We are unable to accept applications without the above minimum requirement.
- Resilience, drive, and a passion for closing sales and beating targets.
- Confident communication skills and the ability to tailor your approach to every customer.
- Self-motivated, with the discipline to thrive in a remote, structured environment.
What You'll Get:
- 33 days' holiday (inclusive of bank holidays) + the option to buy up to 5 more
- Comprehensive, paid training (2 weeks, 10am-6:30pm Mon. Tues-Thu 9:30am-6:30pm. Friday 9:30-4pm.)
- Clear career development with real progression paths and regular coaching
- Health & wellbeing benefits: Gym discounts, dental/optical/physio support
- Matched pension contributions up to 5% of basic salary
- Life assurance (4x basic salary)
- 24/7 Employee Assistance Programme for mental, physical, and financial wellbeing
Ready to turn your sales skills into a long-term career? Apply today - interviews available immediately.
Sky Outbound Sales Representative in Birmingham employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sky Outbound Sales Representative in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Sky and understand their values, products, and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! Role-play with a friend or in front of a mirror. Focus on how you can connect with customers and overcome objections. The more confident you are, the better you'll perform in those crucial interview scenarios.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for acing the interview process. Plus, it shows initiative and can give you insider info!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the perks that come with it. Don’t miss out on this opportunity!
We think you need these skills to ace Sky Outbound Sales Representative in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and skills that match the job description. We want to see how you've thrived in outbound sales before, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sky Outbound Sales Representative role. Share your passion for sales and how you can connect with customers.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your confident communication style. We love seeing applicants who can tailor their approach to different audiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brook Street
✨Know Your Sales Stuff
Brush up on your outbound sales techniques and be ready to discuss your past experiences. Think of specific examples where you successfully closed a sale or overcame objections. This will show that you not only have the experience but also the skills to thrive in this role.
✨Understand the Company
Do some homework on Domestic & General and their partnership with Sky. Familiarise yourself with their products and services, especially the device protection plans. This knowledge will help you tailor your responses and demonstrate your genuine interest in the company during the interview.
✨Practice Your Pitch
Since this role is all about connecting with customers, practice your communication skills. Role-play common sales scenarios with a friend or family member. Focus on building rapport and addressing customer needs, as this will be crucial in your interview and future job.
✨Show Your Resilience
Be prepared to discuss how you've handled challenges in previous sales roles. Share stories that highlight your resilience and determination to meet targets. This will reassure the interviewer that you can thrive in a fast-paced environment and are motivated to succeed.
