Frontline Admin Officer – Public Sector Support in Birmingham
Frontline Admin Officer – Public Sector Support

Frontline Admin Officer – Public Sector Support in Birmingham

Birmingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage asylum customer flow and ensure effective communication during interviews.
  • Company: Dynamic recruitment agency focused on public sector support.
  • Benefits: Monday to Friday schedule, travel opportunities, and support for veterans and disabled candidates.
  • Why this job: Make a difference in people's lives while gaining valuable experience in the public sector.
  • Qualifications: Must have lived in the UK for at least 3 years and meet security clearance requirements.

The predicted salary is between 30000 - 42000 £ per year.

A recruitment agency is seeking an Admin Officer based in Birmingham. The role entails managing the flow of asylum customers attending interviews and making informed decisions while ensuring effective communication with a diverse client base.

Successful candidates will work Monday to Friday under a rota schedule with potential travel across the UK. Candidates must meet specific security clearance requirements, including having lived in the UK for at least 3 years. Support for veterans and disabled candidates is prioritized.

Frontline Admin Officer – Public Sector Support in Birmingham employer: Brook Street

As a Frontline Admin Officer with our agency in Birmingham, you will join a supportive and inclusive work culture that values diversity and prioritises the well-being of its employees. We offer competitive benefits, including flexible working hours and opportunities for professional development, ensuring that you can grow your career while making a meaningful impact in the public sector. Our commitment to supporting veterans and disabled candidates further enhances our reputation as an excellent employer dedicated to fostering a positive and empowering workplace.
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Contact Detail:

Brook Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Frontline Admin Officer – Public Sector Support in Birmingham

Tip Number 1

Network like a pro! Reach out to people in the public sector or those who have worked as Admin Officers. They can give you insider tips and might even refer you to opportunities that aren't advertised.

Tip Number 2

Prepare for your interviews by researching common questions for admin roles, especially in the public sector. Practice your responses and think about how your experience aligns with managing diverse client needs.

Tip Number 3

Showcase your communication skills! In this role, effective communication is key. Be ready to demonstrate how you've successfully interacted with various stakeholders in past positions.

Tip Number 4

Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Frontline Admin Officer. Plus, we’re here to support you every step of the way!

We think you need these skills to ace Frontline Admin Officer – Public Sector Support in Birmingham

Effective Communication
Customer Service
Decision-Making
Time Management
Attention to Detail
Organisational Skills
Problem-Solving
Adaptability
Security Clearance Awareness
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Admin Officer role. We want to see how your skills can help us manage the flow of asylum customers effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting a diverse client base and how you can contribute to our mission at StudySmarter.

Showcase Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully communicated with diverse groups in the past. We love to see real-life experiences!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Brook Street

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Frontline Admin Officer. Familiarise yourself with the flow of asylum processes and the importance of effective communication with diverse clients. This will help you answer questions confidently and demonstrate your suitability for the role.

Showcase Your Communication Skills

Since the role involves interacting with a varied client base, be prepared to discuss your communication style. Think of examples where you've successfully managed difficult conversations or provided support to individuals from different backgrounds. This will highlight your ability to connect with asylum customers effectively.

Prepare for Security Clearance Questions

Given the specific security clearance requirements, be ready to discuss your background and residency in the UK. Have clear and honest answers about your history, as this will show your transparency and reliability, which are crucial for this position.

Emphasise Your Flexibility and Team Spirit

With a rota schedule and potential travel across the UK, it's important to convey your flexibility and willingness to adapt. Share experiences where you've worked as part of a team or adjusted to changing circumstances, as this will demonstrate your readiness for the dynamic nature of the job.

Frontline Admin Officer – Public Sector Support in Birmingham
Brook Street
Location: Birmingham

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