Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries and provide top-notch service across various channels.
- Company: Leading recruitment agency based in Belfast with a focus on customer satisfaction.
- Benefits: Salary between £26,000 to £28,000 plus performance bonuses and flexible hours.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: GCSE Maths and English at Grade C or above, strong communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
A leading recruitment agency is seeking a Customer Service Advisor in Belfast. In this full-time role, you will handle customer inquiries through various channels, ensuring high-quality service.
Ideal candidates will possess GCSE Maths and English at Grade C or above, demonstrate strong communication skills, and have experience with complex customer queries.
The position offers a salary range of £26,000 to £28,000 plus a performance bonus, with flexible working hours.
Customer Service Advisor - Digital Team (Flexible Hours) in Belfast employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Digital Team (Flexible Hours) in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the recruitment agency. A personal connection can give you an edge over other candidates.
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. Think about how you'd handle complex queries and showcase your communication skills. We want you to shine!
✨Tip Number 3
Dress the part! Even if the role is flexible, showing up looking professional can make a great first impression. It shows you’re serious about the position and respect the interview process.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a nice touch that many candidates overlook.
We think you need these skills to ace Customer Service Advisor - Digital Team (Flexible Hours) in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customer service and any relevant skills. We want to see how you’ve handled complex queries before, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for our digital team. Keep it friendly and professional – we love a good personality!
Show Off Your Qualifications: Don’t forget to mention your GCSE Maths and English grades. We’re looking for candidates who meet these requirements, so make sure they’re easy to spot in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor and what it entails. Brush up on common customer service scenarios and think about how you would handle complex queries. This will show that you're prepared and serious about the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to prepare examples from your past experiences where you successfully resolved customer issues. This will help demonstrate your ability to communicate effectively.
✨Flexibility is Key
With flexible hours being a part of the job, be ready to discuss your availability and how you can adapt to different working patterns. Highlight any previous experience where you’ve had to be flexible or work in varying shifts, as this will show you’re a good fit for the team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer inquiries, or how performance is measured. This shows your interest in the role and helps you gauge if the company is the right fit for you.
