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- Tasks: Support patient care by managing communications and entitlement processes.
- Company: Join our dedicated NHS team in Belfast City Centre.
- Benefits: Earn £12.75 per hour, Monday to Friday, with a supportive work environment.
- Why this job: Make a real difference in patient care and access to NHS services.
- Qualifications: Attention to detail, strong communication, and organisational skills required.
- Other info: Opportunity to grow in a vital role within the healthcare sector.
The predicted salary is between 11 - 14 £ per hour.
Join Our NHS Team - Patient Services Administrator
Location - Belfast City Centre
Rate of pay - £12.75 per hour
Monday to Friday 9am until 5pm
Are you organised, detail-focused, and passionate about supporting patient care? We're looking for a dedicated Patient Services Administrator to join our NHS team and help manage vital patient communications and entitlement processes.
What you'll do:
- Prepare and issue initial correspondence and reminder letters to patients.
- Record and update all patient correspondence and documentation using our Case Management System.
- Assess patient entitlement based on information received.
- Manage and update patient entitlement information on the BSO registration system.
- Verify the accuracy of all case management outputs, including patient letters.
- Handle patient enquiries directly, providing guidance in person or over the phone with professionalism and care.
What we're looking for:
- Strong attention to detail and accuracy.
- Excellent communication and organisational skills.
- A commitment to providing outstanding service to patients and colleagues.
This role offers the chance to play an essential part in supporting equitable access to NHS care and ensuring patients get the right information, every time.
Apply today!
Band 3 Verification Officer employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 3 Verification Officer
✨Tip Number 1
Network like a pro! Reach out to people in the NHS or related fields on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your skills match the role of a Patient Services Administrator. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your attention to detail! During interviews, share specific examples of how you've managed patient communications or handled enquiries. This will demonstrate your fit for the role and impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Band 3 Verification Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Services Administrator role. Highlight your organisational skills and attention to detail, as these are key for this position. We want to see how your experience aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting patient care and how your skills make you a great fit for our team. Keep it professional but let your personality come through!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in patient services or administrative roles. We love seeing examples of how you've handled patient communications or managed documentation in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our NHS team. We can't wait to hear from you!
How to prepare for a job interview at Brook Street
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Patient Services Administrator. Familiarise yourself with tasks like managing patient communications and using case management systems. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s double-checking documents or ensuring accurate data entry, having specific instances ready will impress the interviewers.
✨Practice Your Communication Skills
As you'll be handling patient enquiries, it's crucial to demonstrate excellent communication skills. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to get comfortable with discussing sensitive topics professionally.
✨Emphasise Your Commitment to Patient Care
Make sure to convey your passion for supporting patient care during the interview. Share stories that highlight your dedication to providing outstanding service, whether through previous roles or volunteer work. This will resonate well with the NHS's values and mission.
