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- Tasks: Provide essential admin support within the Probation Service, ensuring smooth operations.
- Company: Join a supportive team dedicated to making a positive impact in the community.
- Benefits: Earn £12.21 per hour with opportunities for professional growth and development.
- Why this job: Make a difference while gaining valuable experience in a meaningful role.
- Qualifications: Strong organisational skills and a commitment to equality and inclusion.
- Other info: Flexible working hours and a chance to work in a dynamic environment.
The predicted salary is between 25000 - 30000 £ per year.
Full time 37 hrs per week Monday - Friday
Long term Temporary ongoing role
Pay - £12.21 per Hour
Location - Tumbridge Wells
Start date ASAP
This is an administrative job within the Probation Service.
The job holder will provide administrative support within the Probation Service (PS), ensuring that staff and people on probation are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives. In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do. This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate.
- Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive.
If you are interested in this position, please apply below.
Band 2 Administration employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 2 Administration
✨Tip Number 1
Get to know the company! Research the Probation Service and understand their values and objectives. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration roles. Think about how your skills align with the job description and be ready to share specific examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about landing this Band 2 Administration role.
We think you need these skills to ace Band 2 Administration
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the specific requirements of the Band 2 Administration role. We want to see how you can contribute to the Probation Service, so don’t hold back!
Showcase Your Attention to Detail: Since this role involves maintaining accurate records and managing sensitive information, it’s crucial to demonstrate your attention to detail. Use clear examples in your application that showcase your organisational skills and ability to handle confidential data.
Highlight Your Communication Skills: Effective communication is key in this role, especially when dealing with people on probation or external agencies. Make sure to include examples of how you've successfully communicated in previous roles, whether through written reports or face-to-face interactions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Brook Street
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of the Band 2 Administration role. Familiarise yourself with the key tasks like maintaining records, managing communications, and supporting people on probation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your administrative skills during the interview. Be ready to discuss your experience with databases, handling sensitive information, and managing multiple tasks efficiently. Use specific examples from your past roles to illustrate how you've successfully navigated similar challenges.
✨Demonstrate Empathy
Since this role involves dealing with individuals who may be in distress or crisis, it's crucial to convey your ability to handle such situations with empathy and professionalism. Prepare to share examples of how you've managed difficult interactions in the past, showcasing your pro-social modelling skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff, or how success is measured in this role. This not only shows your interest but also helps you gauge if the environment aligns with your values and work style.
