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For Companies At a Glance
- Tasks: Provide top-notch customer service to B2B clients and resolve their queries.
- Company: Join a dynamic company in London with a focus on customer satisfaction.
- Benefits: Competitive salary, quarterly bonuses, and a company car.
- Why this job: Be part of a team that values your input and rewards your hard work.
- Qualifications: Strong communication skills and a passion for helping businesses succeed.
- Other info: Exciting opportunities for growth in a fast-paced environment.
The predicted salary is between 28500 - 30000 £ per year.
Customer Service Representative B2B (mobile)
Location: London
Salary: £28,500 - £30,000 + Quarterly Bonus + Company Bonus
Perks: Company Car
B2B Customer Service Representative (mobile) employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Service Representative (mobile)
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in the role and helps us see how you fit into our culture.
✨Tip Number 2
Practice common interview questions related to B2B customer service. We want to hear about your problem-solving skills and how you handle challenging situations, so be ready to share specific examples.
✨Tip Number 3
Don’t forget to prepare some questions for us! Asking insightful questions not only shows your enthusiasm but also helps you determine if we’re the right fit for you.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we can’t wait to see what you bring to the table!
We think you need these skills to ace B2B Customer Service Representative (mobile)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B customer service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role and how your background aligns with our mission at StudySmarter. Keep it engaging and personal!
Showcase Your Communication Skills: As a Customer Service Representative, communication is key. Make sure your application reflects your ability to convey information clearly and effectively. We love a good storyteller!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Brook Street
✨Know Your Stuff
Before the interview, make sure you understand the B2B customer service landscape. Familiarise yourself with common challenges businesses face and how excellent customer service can solve them. This will show your potential employer that you're not just a candidate, but someone who genuinely understands their needs.
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. Prepare examples of how you've effectively resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process and problem-solving skills.
✨Be Ready for Role-Playing
In interviews for customer service roles, you might be asked to role-play a scenario. Practice handling difficult customer interactions or inquiries. This will help you demonstrate your ability to stay calm under pressure and think on your feet, which are crucial traits for this position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer service, or how success is measured in the role. This shows your interest in the position and helps you gauge if the company is the right fit for you.
