Brook Street Recruitment is working on behalf of our client, a well-established and fast-paced transport and logistics business based in Mallusk, who are currently seeking a Transport Administrator to join their busy team.
This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast-moving environment and has a passion for delivering excellent customer service and problem solving.
Key Responsibilities
- Carrying out a variety of general administrative duties to support the transport operation
- Accurately updating and managing information on internal systems and Excel spreadsheets
- Communicating with external customers via telephone and email
- Liaising with internal departments, including the warehouse and transport teams
- Handling customer queries, complaints, and service issues in a professional manner
- Investigating problems and finding practical solutions to ensure customer satisfaction
- Maintaining accurate records and ensuring all administration is completed efficiently
Essential Criteria
- Previous experience in an administration or customer service role
- Strong communication skills, both written and verbal
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong problem-solving abilities and attention to detail
- Fully PC literate, including experience using Microsoft Office applications, particularly Excel
- Ability to multitask and prioritise workload effectively
- GCSE Level education (or equivalent), including English and Maths
Desirable
- Previous experience within a transport, logistics, distribution, or warehouse environment would be advantageous, but is not essential.
What We're Looking For
The successful candidate will be a team player with a positive attitude, strong organisational skills, and the confidence to communicate effectively with customers and colleagues at all levels. You will thrive in a busy environment and be capable of managing multiple tasks while maintaining a high level of accuracy.
If you are looking to develop your career within a growing logistics business and enjoy working as part of a supportive team, we'd love to hear from you.
Role will be working Monday to Friday between 8am and 4.30p, Salary will be dependent on experience circa £28k per annum
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Transport Administrator in Antrim employer: Brook Street
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